Everything You Need to Know About Auto Recalls

Everything You Need to Know About Auto Recalls

We want our cars to be safe and reliable, yet sometimes, parts malfunction. When it’s a defect that creates a safety risk, the automaker is responsible for fixing it. That’s when you get an auto recall notice. These notices inform car owners that something needs to be adjusted or replaced to make their vehicles safe to drive.

 

How common are recalls?

Recalls happen all the time. In 2020, there were nearly 900 safety recalls affecting 55+ million cars and equipment, according to the National Highway Traffic Safety Administration (NHTSA), the government agency responsible for exploring safety complaints. NHTSA looks at safety issues, both large and small. If the car doesn’t meet the minimum safety standard, automakers are required to announce a recall. The recall is usually for a specific make and model. The vehicle manufacturer is legally obligated to inform buyers and cover the costs of repairs. Even so, only about 75% of vehicles recalled in a given year are ever fixed, according to NHTSA. 

Note: There is a time limit on recalls, usually 8 years. A repair after that timeframe usually means you have to cover the cost.

 

Why might my car be recalled?

Recalls affect parts of the car that could cause an immediate safety hazard. They could be small or large, and include airbags, tires, brakes, engines, and electrical components. They would not, however, include air conditioners, radios, or ordinary wear and tear. One recall that occurred this past year was for the seat belt in a Ford Motor F-150 Super Cab. The belt was installed incorrectly and as a result, didn’t provide enough restraint in the event of a crash. Takata airbags again surfaced this year as NHTSA looked at 20+ automakers who used the potentially explosive bags. Other 2021 recalls were for brake issues, hood problems, battery fire hazards, and diesel engine stalling, according to Car and Driver. 

 

Why do people sometimes ignore recalls?

It may be because they are not aware of the recall. Perhaps the notice was mailed to an old address and not forwarded. Maybe they think it will take too much time or effort, or they could be without a car. Finally, they simply may not care.

 

Why should I pay attention?

It’s easy to ignore recall notices. Don’t. Even a small defect can put you in a life-threatening situation. Plus, ignoring a recall can affect your insurance. If you’re involved in an accident and the faulty part is the cause, you might not get reimbursed for repairs or for medical costs. 

 

How do I know if my vehicle has been recalled? 

If you’re the original owner of the car, you should get a recall notice in the mail. If you take your car in for regular maintenance at the dealership, you also should be notified. If, however, you purchased the vehicle as a used car, and you get your car serviced at a local mechanic, you may not be aware of a recall. It’s easy to check, however. Visit the NHTSA recalls website and input your vehicle identification number (VIN). You’ll find this 17-character number on the lower left of your car’s windshield, on the inside of your driver’s side door, or on your registration or insurance documents. Not only can you check car recalls, but you can find recalls on child car seats and tires. You can also download the app to your phone and get alerts. 

 

What do I do if I get a recall notice?

If your car is recalled, contact the dealership and schedule a repair as soon as possible. Ideally, the dealership will provide a loaner car but if not, you may qualify for a rental car with your auto policy or be reimbursed. If the dealer gives you a rental car while yours is being repaired, you’ll want to verify that you have the right insurance coverage for a loaner. Finally, if you already fixed the defect before you learned about the recall, you can get reimbursed from the dealership. 

Recalls keep us safe. Other ways that you can stay safe are to wear seat belts, practice defensive driving techniques, and maintain and insure your vehicle. After all, your car is one of your greatest investments. Safe travels.

 

 

This article is furnished by California Casualty, providing auto and home insurance to educators, law enforcement officers, firefighters, and nurses. Get a quote at 1.866.704.8614 or www.calcas.com.

Common Furnace Problems & How to Fix Them

Common Furnace Problems & How to Fix Them

The furnace is the unsung hero of winter, soldiering on to keep us warm and toasty during the most frigid months of the year. However, we give little thought to this essential household item, unless it becomes temperamental or stops working altogether. When your furnace goes out in the dead of winter, do you know what to do? Is it an easy fix? Should you call a professional? 

Here’s what you need to know before the temperature dips too low.

 

Clogged air filter

Your furnace has an air filter that traps dust and debris. When the filter is clogged, your furnace has to work harder. Dirty filters cause short cycling times. The lack of fresh air into your furnace causes the heat exchanger to get too hot, and shut down, which makes it hard for your home to stay warm. A furnace that doesn’t produce enough heat typically is due to an air filter problem. Plus, dirty filters hurt the air quality in your home. If you don’t keep up with air filter replacements, it could lead to a costly expense—that of a cracked heat exchanger. To prevent issues, change your filters regularly as part of your seasonal maintenance. For paper filters, change them every 3-6 months. For fiberglass filters, change them every 2 months. 

The quick fix: Change your air filter. You can tell that it’s time to do so if you hold it up to the light, and no light shines through. Make sure to insert the new filter correctly. Air filters are made to trap debris blown from one direction. Installing a filter upside-down can limit its effectiveness.

When to call a professional: If you have electrostatic filters, they can last for years if cleaned regularly. Ask your furnace professional how to change these filters. Finally, if you do have a cracked heat exchanger, that requires a professional. 

 

Blower issues

Furnaces that are not blowing air or those that are continually blowing air are both a problem. If your furnace is not blowing air, it could be clogged. Or it’s possible that the access door to the furnace door is off or unhinged. The safety switch on the door prevents the fan and burner from coming on unless the door is shut. Alternately, if the blower continually runs, the heat rises, which means the limit switch isn’t doing its job. It’s supposed to shut down the blower when the temperature inside the furnace becomes dangerously hot. A bad limit switch will significantly shorten the lifespan of your furnace blower.

The quick fix: For furnaces that are not blowing air, you can clean your blower fan. This requires removing the blower from the furnace. Call a technician if you haven’t done this before or if the red light is flashing on your unit, signaling a problem.

When to call a professional: A bad limit switch needs to be replaced. This has to be done by a professional.

 

Malfunctioning thermostat

The thermostat is the control center of your home heating system. When it’s not working properly, your furnace won’t function at its best either. It could be cycling on and off more than usual or fail to produce enough heat. The fan could be running constantly. This drains the battery and causes your furnace to work inefficiently. 

The quick fix: For electronic thermostats, try replacing your thermostat’s batteries. For manual thermostats, take off the thermostat cover and dust the inside with a small brush. Look for a tripped circuit breaker and reset it, or a blown fuse and replace it. Set the fan on auto and see if your furnace runs constantly through all heat settings.

When to call a professional: If your wires are connected but the thermostat isn’t working properly, call an expert. He/she will be able to test the wires individually to determine which is faulty.

 

Pilot light/electric ignition

Your gas furnace has a pilot light, which ignites the natural gas pumped into the main burner. Your electric furnace has an electric ignition, which performs a similar function. If these are not working properly, you could have problems getting heat. A gas pilot light should be blue; that indicates it’s burning properly with enough oxygen. If it’s flickering yellow, that could be a sign of excess carbon monoxide or dirt built up on the intake valve, preventing oxygen from feeding the flame. 

The quick fix: If it’s a gas pilot and it’s simply gone out, try relighting. It. If it’s an electric ignition, check to make sure it’s not a tripped breaker causing the problem. You can also try turning off your furnace’s supply of power, wait for 10 minutes, and turn it back on.

When to call a professional: If you relight the gas pilot and it keeps going out, call a professional. If the pilot is yellow or orange, that also warrants a professional look. It could be caused by an old igniter or a faulty temperature limiting switch.

 

Rumbling, squeaking, and rattling noises

If your furnace is making noises, chances are something is wrong. A high-pitched squeal could be a frayed or slipped blower belt, which helps your furnace fan run. Worn-out ball bearings could cause a scraping sound. If your furnace makes a loud sound when you start it up, that could mean there’s oil buildup in the chamber and it’s ignited all at once. Rattling could be caused by a loose duct. Whistling could be caused by a clogged air filter.

The quick fix: If you hear whistling, try replacing the air filter. If your furnace is rattling or vibrating, make sure loose ducts are screwed down properly. You can also try to add some pads under the furnace to level it.

When to call a professional: If you hear a scraping sound, turn the furnace off immediately and call a professional. Do the same if there’s a loud sound upon starting up the furnace. It’s a good idea to get sounds checked out to prevent future problems and potentially dangerous situations.

 

Leaking water

Standard furnaces don’t produce water but high-efficiency models do. There are several causes for a furnace leaking water, including a clogged condensation tube or drain hose. Loose connections, cracks, and holes can also cause water to leak. Condensate pumps typically last for 3-5 years; they can also start malfunctioning after that time.

The quick fix: Turn off the system either by the switch on the unit or the breaker. Clean up the water from around the base. You can use a wet-dry vacuum if needed to unclog the condensate drain line. 

When to call a professional: You will need a professional to replace your condensate pump and any other parts.

 

Safety first

Keep in mind that do-it-yourself furnace repair does present some potential safety issues, from fire and other winter home hazards to carbon monoxide poisoning. Small repairs done improperly can lead to bigger issues, and you might void the warranty on the appliance if you accidentally cause a larger problem. Unless you received training in furnace repair, limit your fixes to the simple ones. Leave any mechanical repairs to the professionals.

Homeowner’s insurance covers repairs or replacement of furnaces if they are damaged by a covered condition on your policy, such as water damage from a burst pipe. Check with your policy provider to find out more.

 

This article is furnished by California Casualty, providing auto and home insurance to educators, law enforcement officers, firefighters, and nurses. Get a quote at 1.866.704.8614 or www.calcas.com.

Preparing for Winter Storms

Preparing for Winter Storms

When the temperatures dip low, wind speeds hit high, and precipitation is in the forecast, you could be in the path of a winter storm. These powerful acts of nature have the potential to cut off power and trap you and your family in your home for days, and that’s not all… Winter storms have also been associated with hypothermia, frostbite, carbon monoxide poisoning, and even heart attacks.

Being well prepared is your best defense. Follow this guide so you can weather winter storms safely.

 

Know what to expect when

The National Weather Service issues severe weather alerts for winter storms. While the exact amounts of snow vary based on where you live, here are some general definitions. 

    • Winter storm watch – Conditions are right for hazardous winter weather within 48 hours. It doesn’t mean it will occur, but a winter storm is possible.
    • Winter storm advisory – Usually issued within 36 hours of an expected storm, an advisory lets you know to anticipate snow, sleet and/or freezing rain.
    • Winter storm warning – Expect snow, sleet, ice, freezing rain and/or hazardous winter conditions within the next 12-24 hours.

 

Get ready

Your primary concerns during a severe winter storm are the loss of heat, power, and communications, having enough food and supplies, and protecting your home from possible storm damage. Stock up on supplies, take protective measures for your home and create a disaster plan to share with everyone in the family. That may include planning for evacuation if needed.

 

Stock up and charge up- Building your emergency kit.

    • Stock up on food that requires no cooking or refrigeration. Make sure you have a manual can opener if you’re planning to open cans. 
    • Include baby food and diapers if needed.
    • Buy cases of bottled water to use in case the pipes freeze. You can use this for brushing teeth, flushing toilets, and bathing. Make sure you have at least 3 gallons of water per person.  You can also fill the bathtub with water as an extra source.
    • Make sure you have enough prescription medications, and any toiletries needed.
    • If you have pets, stock up on food for them.
    • Gather your flashlights and extra batteries. Collect candles and matches.
    • Pull out the battery-powered radio for weather updates. You can also use it to play music to pass the time.
    • Make sure you have lots of blankets and warm clothes for each member of the household. 
    • Charge all of your devices ahead of the storm. Charge any portable battery backups. Determine how you will charge your phone during a power outage.

 

Protect your home

    • Make sure your home’s furnace is in good working order. 
    • Check for drafts and use these winter window hacks to keep your home warm and toasty.
    • Know how to turn off your utilities, such as gas lines or water, in an emergency.
    • Consider buying emergency heating equipment such as a wood or coal-burning stove or electric or kerosene heater. Review all safety precautions, and be careful of fire hazards when storing fuel.
    • Consider installing a portable generator. Review generator safety and never run a generator in an enclosed space.
    • Make sure your smoke detector and carbon monoxide detectors are working. If you’ll be using your fireplace or wood stove for heat, they should be near that area. Have a fire extinguisher nearby just in case, or try this way to put out fires without an extinguisher.
    • Test your snow blower and have it serviced if necessary.
    • Take a walk around your house and identify any trees that could fall. If there’s time, trim them back.

 

Be prepared to leave if needed

    • Service your vehicle and make sure you’re prepared for winter. Have a mechanic check your antifreeze, windshield-washer fluid, defroster, wipers, battery, brakes, and tires.
    • Keep your car’s gas tank full for emergency use.
    • Stock your car with these must-carry items. 
    • Research local shelters and warming stations in your area in case you need to evacuate your home.
    • Prepack a bag for each member of the family, including pets.

 

Once the Storm Arrives

During the storm…

    • Limit your time outside. Hypothermia and frostbite are real dangers.
    • Do not attempt to travel during treacherous conditions. You could find yourself in an accident or stranded on the road.
    • Stay tuned to emergency weather alerts. 
    • Check on neighbors if they’re older or have young children who are more at risk in extreme cold. 

 

After the storm…

    • Avoid driving until conditions have improved. Follow winter driving safety guidelines.
    • Keep a supply of kitty litter and/or ice melt to clear sidewalks.
    • Be careful to not overexert yourself.  It’s common for heart attacks to be brought on by overexertion from shoveling or clearing snow. 
    • Assess any damage to your home or property and alert your insurance company. You have home insurance for a reason. Put it to work if you need it.

 

 

This article is furnished by California Casualty, providing auto and home insurance to educators, law enforcement officers, firefighters, and nurses. Get a quote at 1.866.704.8614 or www.calcas.com.

What Do the Lights on the Dashboard Mean?

What Do the Lights on the Dashboard Mean?

Whether it’s a minor problem or a major issue, you can count on that light on the dashboard illuminating. Our cars warn us when something isn’t right, and that’s good because there are some warning signs you shouldn’t ignore.

Knowing the meaning of your dashboard lights will help you know if it’s a situation that requires immediate attention—or if it can wait. Here are some important lights and what they mean.

 

Dashboard Lights

 

Airbag Warning

The airbag warning light looks like a passenger with a large ball on his/her lap. It is normal for this light to turn on when you first start the engine. If it stays lit, however, there could be an issue. Your car is safe to drive, but you will want the airbag checked so that it will deploy during an accident.

 

Automatic Shift Lock or Engine Start Indicator

Today’s newer cars require that you step on the brake to start the engine. You also need to step on the brake to shift out of neutral into reverse or drive. This foot-shaped light is a reminder.

 

Check Engine

This light looks like a miniature engine. It comes on when there is anything amiss with your car’s motor and emissions system. Some cars have two stages of a check engine light: illuminated (less serious) and flashing (serious warning). It could mean:

    • Loose gas cap
    • Faulty oxygen sensor
    • Catalytic converter issues
    • Mass airflow sensor
    • Worn-out spark plugs
    • Loose wire

If you’re driving and everything seems fine, don’t panic. Pull the car over and check the gas cap.  If that’s not the cause, then schedule an appointment as soon as possible. If the check engine light is on, and the car starts making strange noises or driving erratically, pull over and get it towed to your mechanic. That could indicate a more serious issue.

 

Battery

This light that resembles a battery is a warning that something could be wrong with your car’s electrical system. It doesn’t necessarily mean that there’s an issue with your battery. It could be:

    • Corroded cable or wire
    • Alternator
    • Battery
    • Electrical components

Get to a mechanic soon to resolve this issue. A battery light is a warning that your car could break down.

 

Brake System

This light is usually an exclamation point in a circle. It illuminates for several reasons.

    • Failing to release the parking brake
    • Low brake fluid
    • Worn brake pads
    • Trouble with anti-lock brakes

An illuminated ABS (anti-lock brake) light can indicate a problem with the wheel speed sensor or other connections or wiring. If your brake light is lit, and the parking brake is not the issue, bring your car in for a professional checkup as soon as possible.

 

Coolant Temperature

This light resembles a thermometer and if it comes on, it means the temperature of your coolant is too high. There are several possible causes.

    • Broken water pump
    • Low coolant levels in the radiator
    • Leaking or burst coolant hose
    • Damage to the radiator

A high coolant temperature can cause your car to overheat and break down. It also can permanently damage your engine. Pull over and let the car cool down. Adding coolant can temporarily fix the problem but get your vehicle checked by a mechanic before you drive it further.

 

Distance Warning

If you’re driving a newer vehicle, you may see this light when you’re coming too close to the car or something – or someone — in front of you. The light resembles two cars about to hit each other and is a warning to slow down.

 

Door Open

An image of a car with doors open indicates that one or more of your doors is not fully closed. This may include your trunk or rear hatch. Closing the door should make the light go out, and have you on your way.

 

Frost Warning

This light, which resembles a snowflake, comes on when temperatures outside are below freezing. It will stay on as long as it’s cold, to remind you that ice could form and you should use caution.

 

Lamp Out

Resembling a sun with an exclamation mark, this light comes on when a bulb in your headlights or tail lights burns out. Replace it as soon as possible so your car is visible to other drivers.

 

Low Fuel

A gas tank appears when your fuel level is low. Get to a gas station as soon as possible so that you don’t run out of gas.

 

Oil Pressure Warning

This light that resembles an oil can could simply be telling you that you need more oil. But it also could indicate something more serious:

    • Leak in the engine
    • Blown piston ring
    • Broken oil pump

If the light doesn’t go off after you’ve added oil, then get your car checked out professionally. Do not ignore this light and drive for an extended period of time—or you could damage your engine.

 

Traction and Stability Control

When the roads are slippery, your car’s traction control light may blink. That simply means that it’s doing its job and there’s no cause for concern. This light, which looks like a car with skid marks, can stay on. If that happens, it means there’s a problem with your system and you should have it checked. Also, if this light turns on during dry, sunny conditions, there may be a repair or adjustment needed.

 

Transmission Temperature

This gear wheel image with a thermometer lights up when the temperature is too high inside your gearbox. Heavy towing can cause this issue. Otherwise, it’s likely that your transmission fluid level is low or your transmission has worn out. Get your car to a mechanic as soon as possible.

 

Tire Pressure Monitoring System

When any one of your tires is low, your TPMS system kicks in. The light looks like a tire that’s a bit deflated with an exclamation mark. Don’t drive on severely underinflated or overinflated tires; you won’t have enough traction and you can damage your tires. Adding air to deflated tires should get the light to go off, but if you have persistent problems, have your tires checked by a professional.

 

Washer Fluid

If your washer fluid is low, you’ll see this light, which resembles a windshield being squirted. While you don’t have to rush to get new fluid, it’s still a good idea to get some as soon as possible. Dirt, snow, and ice can quickly build up on your windshield, making it hard for you to see.

 

Car Diagnostic Tools

You can buy a tool that helps you diagnose the specific problem that’s causing your dashboard lights to illuminate. Auto Zone offers this Fix FinderSM Service for free. If you are doing it yourself, make sure that you know where to plug it in and how to read it. Some car diagnostic tools require you to enter your car’s make and model, VIN, and other information. You can then decide if it’s something you can fix or an issue that your mechanic needs to address.

Importantly, you will want to address any issues in a timely manner. Ignoring them can create more expensive repairs and dangerous conditions down the road.

Check our other blog for maintenance mistakes that can cost you. Your car is one of your greatest investments. Keep it well maintained and protect it with the right car insurance.

 

This article is furnished by California Casualty, providing auto and home insurance to educators, law enforcement officers, firefighters, and nurses. Get a quote at 1.866.704.8614 or www.calcas.com.

 

 

 

New Year’s Insurance Resolutions

New Year’s Insurance Resolutions

Nearly 60% of Americans are underinsured or don’t understand what is covered by their policies. 

Make sure you are properly covered going into the new year with these 6 New Year’s insurance resolutions

 

1. Make sure you have the correct amount of auto coverage

Have your driving habits changed in the past year? Maybe you accepted a new job and your commute is longer or smaller, or you added a new driver to your policy. These life changes will all affect your insurance coverage and premium costs. 

Making sure you have the right amount of auto coverage is crucial in case of an accident, so you don’t have to end up paying the majority of your costs out of pocket. For example, make sure you have enough liability coverage on your current policy. If you cause an accident, you are responsible for damages (and if it is a serious accident loss of wages of the victim/their family). Liability coverage is used to pay for those damages that you caused. 

Your insurance will only pay for the amount that you’ve designated for liability. The rest comes from your pocket, so don’t skimp on this important coverage. 

 

2. See if you qualify for any additional discounts

Did you know that if you have a teen driver they can take a driver’s safety or education course to qualify for discounts on your auto insurance? You can also turn in their report card for a ‘good student discount’. 

You may qualify for insurance discounts for being part of a professional association, such as groups for teachers, nurses, or first responders. There are also discounts for being retired, for drivers turning 25, for paying via automatic bank payments, and for paying in full upfront. You may qualify for a new home discount, or a discount if you have updated your utilities (electrical, plumbing, heating, cooling) in an older home, or added a security system. There are also discounts for a new roof and an automatic sprinkler system. You can even be rewarded for being a loyal customer! 

 

3. Create a home inventory checklist

A home inventory is a list of all of your possessions and their values. While creating one may sound like a waste of time, it’s important to have an updated list of all of your possessions so that you can get fully compensated if there was a disaster like a fire or a tornado, or a burglary. Without a home inventory, you may have difficulty pinpointing all of your belongings and lose out on their value and it can even delay the claims process. Start fresh with all of your new belongings after the holidays and put the checklist in a safe space, in the event of an unexpected loss, you’ll be glad you did. 

 

4. Do you need additional coverage?

Did you know your home and/or renter’s insurance doesn’t include flood coverage? If you live in a flood-prone area you need to have Flood Insurance. The same goes for Earthquakes and Earthquake Insurance.

Do you have a pet that you love like a child of your own? While they will be covered if you are both in an accident in a covered vehicle thanks to Pet Injury Protection from California Casualty, make sure you will get reimbursed for any emergency surgeries, x-rays, labs, prescriptions, and more by adding Pet Insurance. 

Need some extra coverage in case of an accident or disaster to ensure your family and belongings are safe? Ask your insurance agent if Umbrella Insurance or Scheduled Personal Property Coverage is right for you.

Umbrella Insurance is an extra layer of coverage that protects you and your family by covering additional damage costs that extend beyond the limits of your homeowner’s, auto, or watercraft policies. This additional coverage ensures your personal assets are safe. The primary purpose of this coverage is to protect you if you’re found liable for causing bodily injury to others or damage to their property. It also protects against incidents involving slander, libel, false arrest, and invasion of privacy, as well as any legal defense costs – even if you’re not found liable.

Personal Property Coverage, also referred to as “contents coverage,” is the term insurance companies use to collectively define the things you own inside your home. Scheduled Personal Property Coverage, or rider, is additional coverage for more special and/or expensive items such as jewelry, watches, heirlooms, furs, collectibles, etc. that have values above your personal property coverage limits. Both coverages are invaluable to make sure your personal belongings are covered in the event of a disaster or burglary. 

 

5. Know what benefits are available to you

At California Casualty we offer our insured exclusive benefits like:

        • Affiliate Group Rates & Generous Discounts
        • FREE ID Defense Resolution
        • Summer or Holiday Skip Payment Options 
        • Waived / Reduced Deductible for Collision or Vandalism While Parked on School Property – for Educators
        •  Personal Firearm Coverage & Fallen Hero Benefits – for First Responders
        • No Charge Personal Property Coverage Up to $500
        • 24 x 7 Towing & Roadside Assistance
        • $1,000 Free Pet Injury Protection Coverage

And more! Speak to your insurance agent and ask which benefits are available immediately to you.

 

6. Schedule your annual free policy review

When’s the last time you took a look at your Insurance policy? Chances are if you haven’t had an accident or a loss, it’s probably been a while. And knowing more about your insurance could even save you money on your premiums. That’s why it is recommended to speak to your insurance agent at least once a year for your annual policy review. They will answer all of your questions and make sure you have the correct amount of coverage.

We know understanding your insurance coverage can be confusing, but we’ve got you covered! There is no better time to start getting the most out of your insurance protection than the new year. Call your California Casualty agent today to make sure you are taking advantage of your coverage and benefits all year long. 

 

This article is furnished by California Casualty, providing auto and home insurance to educators, law enforcement officers, firefighters, and nurses. Get a quote at 1.866.704.8614 or www.calcas.com.

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