It’s An Honor To Partner With Heroes

Working alongside you is extremely rewarding for all of us here at California Casualty.  Given the chance, we are thrilled to tout the benefits of membership to your organizations, donate to your schools, surprise you with our giving program awards, and take part in ceremonies recognizing all that you do.

Partner Relations members Lisa Almeida, Jana Charles, Inez Morales, Norma Alfaro and Christy Forward at CTA Presidents Conference

The Partner Relations California team members had the opportunity to connect with CTA presidents and greet longtime friends as they attended and hosted events for the CTA Presidents Conference.  In support of our partnership with CTA, it was the team’s goal to make a difference for CTA leaders and promote the value CTA membership provides.

“It’s an honor for us to be able to celebrate and recognize the incredible dedication our chapter leaders give to their association members,” said California Casualty AVP Lisa Almeida.

Attendees received fun giveaways, with one lucky participant winning a VIP trip to a San Francisco Giants baseball game and another winning two 3-day passes to Disneyland.

California Casualty’s Partner Relations members Jeff Meyers and Roxanne Dean had an exciting opportunity to share the Outward Mindset program – one of our company’s newest initiatives to improve communication with fellow employees and our customers – with the Member Services Staff of the Association of California School Administrators (ACSA).

Introduced by a member of the California Casualty Advisory Board, Outward Mindset training is presented to all employees in our company, from Executives to Sales, Service, Underwriting and Claims. The premise is that by getting past “out of the box” thinking, we can better serve our customers while enhancing working relationships throughout all levels of our company.

ACSA Member Benefits consultants were interested in learning how California Casualty uses the program to improve our effectiveness with partners, such as ACSA.

“From the first time I went through this workshop, I fell in love with the fundamental principles involved,” said Jeff. These principles are powerful for our work, and helping the groups that we work with.”

California Casualty has been a longtime partner with ACSA, providing the auto and home insurance program as well as engagement tools to encourage membership. “Thank you for sharing the importance of an outward mindset to engage members,” an ACSA member wrote.

School Lounge Makeover winner Mary (second from left) with California Casualty’s Stephanie Whitmore and NSEA representatives

To round out our educator community efforts in this issue of Connection, let us introduce you to our latest School Lounge Makeover winner. Mary G., an English teacher and the librarian at Palmer Public School in Palmer, Nebraska, was thrilled that the staff will finally have a place to relax and rejuvenate throughout the school day. We will highlight the revitalized lounge (which is being designed now) in the next edition of Connection.

And, 18 years after the terrible 9/11 attacks, California Casualty joined educators, law enforcement officers, firefighters, EMTs and the general public at 11 memorial stair climbs, remembering those who died while saving others. From Maryland to Missouri and Colorado to California, our employees climbed and supported other climbers with water, snacks, and encouragement. In partnership with the National Fallen Firefighters Foundation, California Casualty is a proud sponsor of the climbs and donates to the NFFF survivor’s fund.

“This experience was emotional and moving,” said Field Marketing Manager Katelyn Kassel. “The time and effort put into coordinating the events and getting all of the firefighters to come out is a true testament to how much these men and women love what they do. I love our company and what we stand for, and how we are able to protect our first responders,” she added.

Left: Sandra Clemmons-Butler and Jackie Jones at the National Capital Region 9/11 Climb, Washington, D.C.; Right: Debbie Harris and Lorelei Seip at the Yellow Springs, OH 9/11 Stair Climb; Bottom: the California Casualty 9/11 Stair Climb team at Red Rocks, CO.

You can see an inspirational video of our participation at the Red Rocks, Colorado stair climb at our LinkedIn page.


TAKEAWAY: Follow the many ways California Casualty celebrates all that you do at our Facebook page,

Auto Insurance Does More Than Fix Your Car

Auto Insurance Does More Than Fix Your Car

It also protects your assets… if you have the right amount of coverage. In today’s world, having the right amount of auto insurance is imperative. The costs to repair vehicles are increasing, and many times accidents involve lawsuits.

If you do not have high enough liability limits and an accident victim chooses to pursue greater compensation for their injuries, your financial assets – such as your home, your savings, future earnings and even your retirement – are at risk. One serious crash could result in some serious financial distress, even bankruptcy. (Please read that again.)

How is that?

Well, your auto insurance is made up of the coverage limits you choose: Bodily Injury Liability (BI), Property Damage Liability (PD) and Uninsured Motorist Bodily Injury (UM).

The minimum liability insurance required varies by state, but generally, it looks something like this:

  • $25,000 bodily injury liability per person
  • $50,000 bodily injury liability per accident
  • $25,000 property damage liability per accident


That means if the insured driver is at-fault in a crash, their insurance would pay up to $25,000 to each person in the other vehicle(s) for injuries – up to a total of $50,000, and pay up to $25,000 for the damage caused to the other vehicle(s), public property, etc.

That might sound like enough, but considering the high costs of medical care, the amount someone might suffer in lost wages, and that the average vehicle now retails for almost $40,000, the at-fault driver could pay out-of-pocket tens of thousands of dollars (or more) above what their insurance would cover.

The Insurance Information Institute recommends each person carry at least $100,000 bodily injury protection per person, $300,000 bodily injury protection per accident, and $50,000 for property damage. If you have a lot of assets (a home, investments, vacation property) and a higher earning potential, you should buy even more protection ($250,000, $500,000, $100,000).

Don’t forget uninsured and underinsured motorist coverage (UM). It’s estimated that one out of eight drivers has no insurance, with many others carrying minimal coverage. You’ll want higher limits to pay for any injuries and damage to your vehicle if you are hit by one of these drivers.

Insurance companies urge everyone to purchase as much liability insurance as they can afford, and we are no different.

As your insurance partner, California Casualty takes seriously our obligation to inform you about important insurance gaps, and to offer higher limits (that cost very little for the protection they provide).


Call one of our customer care representatives at 1.800.800.9410, option 3 to review your current policy limits and discuss your coverage amount options.

Your Classy Chassis Needs Special Coverage

Your Classy Chassis Needs Special Coverage

If you love the roar of a muscle car or the gleaming chrome of a restored classic – and have made your passion for owning one a reality – these important insurance facts pertain to you.

As you know, collectible vehicles are an investment. Some are now selling for hundreds of thousands of dollars. If something were to happen to your beloved ’57 T-bird convertible, ’69 Camaro Z28, or ’55 Mercedes 300SL Gullwing, you need full replacement value insurance coverage.

And the insurance you have on your every day, commuter vehicle doesn’t offer that. A typical auto insurance policy is based on actual cash value and depreciation, so the older your vehicle is, the less it is worth.

Some people don’t insure their collector vehicles because they store them or drive them so seldom, but that could be a big mistake.

Classic car auto insurance pays the agreed value if the vehicle is damaged in a fire, flood or during transportation, or if it is stolen. It also covers the higher cost of repairs if someone scratches the paint or chrome, or steals a specialty part.

It’s true. Classic car insurance protects the vehicle for the full agreed value, meaning it covers these desirable cars and trucks for their increased worth.

Classic auto policies offer the same coverage options as standard insurance – liability, collision, comprehensive, and medical pay – while also protecting the vehicle’s true worth.

Here’s the best part, classic auto insurance usually costs less than standard auto insurance because classic and collector vehicles are normally driven less, are kept garaged, and owners typically maintain them better; therefore, they are considered a better risk.

Classic car policies do come with restrictions:

  • The vehicle must be stored in a locked, safe garage or storage facility
  • The insured vehicle is unique or at least 15 years old
  • It is not used as a regular commute vehicle
  • All drivers have a clean driving record

California Casualty’s Agency Services division offers insurance for collectible, classic, antique and exotic vehicles with:

  • Protection for the full agreed value
  • Adjustable deductibles
  • Towing
  • Coverage for lost or stolen parts
  • Mileage plans

There are many choices to insure your classic vehicle. Our partner for classic car insurance is Condon Skelly. Unlike most classic insurance providers, Condon Skelly does not limit mileage or require seasonal coverage, while still offering competitive rates.



Contact one of California Casualty’s Agency Services advisors today to arrange insurance for your classic or collectible car at 1.877.421.8348 or visit


Introducing Our Social Media Scientist

Who would have thought that an insurance company would focus on a strong social media presence? We did. After all, it’s a great way to connect with you.

Meet Chloe, our social media scientist.

On a daily basis, Chloe is the online heart of our organization; creating and sharing content, resources, and occasional “aww moments” that inform and entertain you.

“I love social media, and like the rest of the world, I am glued to my phone,” she said. “What attracted me to the job with California Casualty is the writing/blogging involved.”

Working out of our Leawood, Kansas office, Chloe is a Kansas girl who loves the Kansas City Chiefs. She and her fiance, Trevor, also love to travel, go to concerts, and hang out with their dog, Maverick, a 1-year-old border collie mix.

Originally from Cherokee, a small town in southeast Kansas that she describes as “a place with no stoplights, and a 30-minute drive to find a Walmart,” Chloe graduated from Pittsburg State University with a B.A. in Communication/Public Relations and a minor in Marketing. “Through college, I wrote for a blog and I loved it. I remember when my second post got published and there were 20,000 shares – I FREAKED OUT!”

Her goal at California Casualty is to learn more about you and create posts that ignite your interest.

“Let’s face it, insurance can be confusing,” says Chloe. “I try to find facts and details that people may not know about their coverage – like how renters insurance can cost less than college textbooks or how you get free ID theft protection with your policy – anything to make the posts a little more interesting and entice readers to go to our blog to learn more.”

“However, I strongly believe that our insureds don’t want to just see just insurance facts on their feeds. While keeping insurance posts in the mix is important, I like to go with a ‘we get it’ strategy – highlighting that California Casualty understands that teachers work 10-plus hours a day and some days just want a funny classroom meme to make them smile; or that the media sometimes show first responders in a dark light, so here’s an officer breakdancing with a child or a firefighter bringing groceries to the elderly. When you understand the audience and what they want to see, you start seeing engagement go up.”

And, engagement on our various social media platforms is definitely up. Since Chloe took the reins, the numbers have shot up. “Our social engagement has more than doubled since Chloe came on board,” said California Casualty Social and Digital Marketing Manager, Demian Tallman.

Chloe finds it inspiring interacting with audiences across the platforms. “We are very active on all of our social media sites. We love to hear about the difference our policyholders are making in their departments, classrooms, and communities, and we would be happy to feature more of them.”

She also appreciates hearing from and interacting with many of you who have taken the opportunity, via the various social media platforms we offer, to say hi or share with others. One important follower gives Chloe a lot of feedback. It’s her mom, a dispatcher for a county sheriff’s department, who has taught Chloe firsthand about the stress and challenges of being called to work in the middle of the night because of violent storms or missing holidays because of work. “It taught me to have so much respect for dispatchers and their spouses.” Oh, and one of Chloe’s aunts is a high school science and astronomy teacher, who also gives her advice.

You will find many avenues to follow, learn about, and engage with California Casualty.

Chloe’s favorite is Facebook, where there are more than 120,000 followers, but she hopes that you will follow California Casualty on your favorite platform. “That way, they can keep up with news and helpful information pertaining to their professions, which are posted daily. Another cool thing we do on social media (and probably the favorite thing for our readers) is giveaways and contests.”

Here’s a list of where to find us:

Facebook: @CaliforniaCasualty

Twitter: @CalCasInsurance

Instagram: @CalCasInsurance

LinkedIn: @California Casualty (there’s a space between the words)

Pinterest: California Casualty

YouTube: CalCasInsurance

Spotify: Cal Cas


Chloe highlighted a couple of her – and your –  favorite posts. One was about a nine-year-old boy who started a GoFundMe and raised $80,000 to purchase bulletproof vests for K9 dogs (“How could anyone not love that?”) that garnered hundreds of likes and shares and reached over 10,000 people. Another is a new page of educator printables, downloadable posters, and interactive activities that are free to use (

Chloe added this invitation: “Follow us and enjoy the fun.”

TAKEAWAY: Connect and share with Chloe and California Casualty at our blog,, and scroll down on that page to find the various other social media available.


Interview Dos and Don’ts from HR Recruiters

Interview Dos and Don’ts from HR Recruiters

You found the perfect company, sent over your resume and cover letter, and just got scheduled for an interview. Whether you’re a job-hunting pro or seeking a foothold in your new career, there’s often a mix of anticipation and anxiety about what to wear, what to say, and how to impress your potential employer.

So, we asked our Human Resource experts, what are the best practices that they recommend to nail an interview? Here are our California Casualty HR professional’s interview dos and don’ts:

First, don’t underestimate the importance of the initial phone interview. Many companies -California Casualty included- want to do a first interview over the phone. This is the first key step to get a face-to-face interview, and eventually the job.



  • Find a quiet place with good reception
  • Make sure your phone is charged
  • Research the company
  • Have your resume and notes in front of you
  • Remember to keep it conversational, but always be professional
  • Ask questions


  • Have pets or kids in the room
  • Use filler words like, “um” or “uh”
  • Do anything besides sit and talk (EX. having a side conversation, watching TV, doing the dishes, going to the bathroom) *Yes, these have all happened.*
  • Use profanity or slang
  • Automatically assume you will get an in-person interview


If you get invited to the next step, congratulations! Now it is time for an interview at the actual company. It is important to put your best foot forward and make a good, lasting impression with your potential employer.



  • Research the company and know what it does, its core beliefs and values, and how you might fit in
  • Know what job you are interviewing for and if you will be a good fit
  • Research “behavior-based interviews” (BBI)
  • Practice answering other common interview questions
  • Arrive early
  • Dress professionally (even if the company tells you they have a casual dress code, remember you are not an employee -yet- and are there to impress)
  • Bring a copy of your resume, cover letter, and any other requested documents or forms that you were asked to bring or complete
  • Be aware of your posture and non-verbal communication
  • Utilize eye contact
  • Be articulate and concise, and confident in your answers
  • Prepare and ask questions about the company or the specific job


  • Arrive late
  • Use slang, inappropriate language, or bad grammar
  • Slouch or fidget
  • Talk negatively about your current or past job and coworkers
  • Share too much personal information
  • Lie about past experiences or qualifications
  • Completely dominate the conversation
  • Make your first question about pay, sick time, or vacation
  • Show signs of panic when you don’t know an answer to a question
  • Be afraid to ask the interviewer to clarify a question


And lastly, don’t doubt yourself, you’ve got this! 🙂


At California Casualty, we serve American Heroes who are committed to making their communities better: educators, law enforcement officers, firefighters, and nurses. We are always looking for motivated individuals who are dedicated to providing a higher level of service to those who serve their communities. We invite you to learn more about exciting opportunities on our career page,

We’re There With You

High Marks From Educators

The National Education Association Representative Assembly is an exciting and important gathering for the country’s educators. Every year, delegates from districts and states meet to share stories, learn new ideas, and set the agenda for tackling issues impacting public education. California Casualty continued our tradition of joining NEA Member Benefits to attend the conference and share the value of NEA membership.

This year’s RA was extra special. Not only were we able to connect with delegates from around the country, but the Member Benefits area was within earshot of the actual assembly. Brian Goodman, California Casualty AVP of Field Relations, was impressed as he witnessed the incredible dedication and energy of getting the NEA business done. “I was humbled and awed by all the organization and passion that went into the Assembly,” he said.

We work hard to honor your dedication to the teaching profession and your commitment to students and the community. It was gratifying for the California Casualty Partner Relations team to get a chance to greet many attendees who stopped by to say hello and spend time with the people they consider friends and cohorts. “We get members who have such an affinity for their local Field Marketing Manager that they want to say hello and share how close they feel with the Field team member they work with. These relationships are very real, and the delegates want us to know how proud they are of that partnership,” noted Brian.

An example of that appreciation comes from Ohio Education Association Regional Director Cristina Munoz-Nedrow, who shared how much she loves working with California Casualty’s Ohio Field Marketing Manager, Sharlie Trentman. “Sharlie has done an amazing job of building relationships with my staff in the field to promote the benefits of California Casualty. Just as important, she has built relationships with the local leaders and members in my region. I am always amazed at the number of members she knows and those who know her when I am at an event with Sharlie. She is a great ambassador for California Casualty and is always poised, professional and knowledgeable when attending local, regional or state level OEA events. I look forward to working with Sharlie for years to come, and want you to know that I so appreciate the work she does.”

Brian added that other NEA regional delegates dropped by to let us know how happy they are with California Casualty and all the company does for them. “They are very proud of the decision to be insured with California Casualty and want to say thanks.”

The working relationship between California Casualty and NEA Member Benefits pays dividends, especially for growing NEA membership. “Our Field team works as ambassadors for NEA Member Benefits, promoting the value and power of the organization. This partnership is strong, built on trust, respect, and a long history of providing exceptional insurance for educators,” Brian said.


Taking A Ride With First Responders

It’s not often the general public gets to experience the reality of being a firefighter or test out some of their tools. That’s why our New Jersey Account Relations Manager, Alina Fayerman, considers herself fortunate after spending an afternoon with the Wyckoff Fire Department. Alina always appreciates the opportunity to meet with the men and women who wear a uniform, but this visit was special. Bergen County’s new Fire Coordinator, Joseph Alvarez, invited Alina take a test ride in the department’s recently updated bucket ladder. Alina said it was a thrill to experience such an important piece of equipment for fighting fires and rescuing people. Alina also got to show off her special fire chief helmet.


We love hearing your California Casualty stories. Share them at our Facebook page,, or tell your colleagues and family about our exceptional service and have them visit to learn more about what we do and how we serve you.  

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