Connecting With America’s Educators

It’s been quite a year for educators. California Casualty is glad to celebrate the progress made despite challenging times.

Once again, we had a great opportunity to meet with the delegates at the annual NEA Representative Assembly (NEA RA), held this July in Minneapolis, and explain the benefits of the NEA Auto & Home Insurance Program provided by California Casualty.

 

Gathering with 6,000 representatives from around the country is always inspiring. The passion for students and public schools always impresses us. It’s wonderful to reconnect with old friends (many of whom are longtime policyholders) and get introduced to new ones, sharing the importance of membership to an organization like the NEA that fights for the rights of teachers and education support professionals.

 

Brian Goodman, Assistant Vice President of Field Relations, was working feverishly to catch up with as many NEA members as he could. “The NEA RA is really a remarkable event. It is rewarding to see our genuine leadership connections from across the country and get a chance to interact with 6,000 NEA leaders at one location,” he said.

 

California Casualty Senior Vice President Doug Goldberg concurs. “This year, the passion and energy at the RA was palpable, understandably with all of the external pressures facing public education,” he said.

 

Assistant Vice President Lisa Almeida added, “In my 13 years attending the Assembly, this was the best ever. Meeting with NEA leaders from across the country and hearing about their positive interactions with California Casualty and their local Field Marketing Managers is so gratifying.”

 

Doug said that NEA members took notice of the value and attention they receive from California Casualty. “We learned over handshakes and hugs with our friends and customers how much they appreciate the NEA, NEA Member Benefits and partners like California Casualty. In one example, a past NEA president sought us out to say he’d be switching over soon. The presidents of a couple states’ two largest locals also came to thank us for our local representation.”

 

 

Field Relations Vice President Debbie Harris summed it up with, “We often hear praise from delegates about our local reps from their states. They see us as friends and partners. Those relationships are priceless.”

 

TAKEAWAY:

We love hearing your California Casualty stories. Share them at our Facebook page, www.facebook.com/CaliforniaCasualty, or tell your colleagues and family about our exceptional service and have them visit www.calcas.com to learn more about what we do and how we serve you.

College Students & Renters Insurance

The rush is on to get everything ready as students head back to college. If yours are moving into a place of their own, don’t forget to purchase renters insurance to protect all the special items that make the new place their home away from home.

Here are some important reasons why renters insurance is a necessity for your college student(s):

1. College kids have more these days: books, bicycles, TVs, computers, tablets, gaming systems, smart phones, sound systems, clothes, bedding, furniture and kitchen items. Replacing those items if they were stolen, damaged or destroyed in a fire could add up to tens of thousands of dollars. Renters insurance also pays for temporary living expenses, like a hotel room, while their room or apartment is repaired.Renters insurance also pays for temporary living expenses, like a hotel room, while their room or apartment is repaired.

2. While most students who live in a dorm have personal property coverage under their parents’ homeowners insurance, once they move into a place of their own they usually need their own renters insurance policy.

3. A landlord’s insurance policy won’t cover your student’s belongings. The landlord’s insurance protects the building and only pays to fix walls, roofs, etc., not any of your kid’s contents.

4. Renters insurance provides liability coverage if someone gets hurt at your student’s apartment. It helps pay for medical expenses and other costs, like legal fees, if the injured person sues.

5. Renters insurance is a great value. On average, it costs between $10 and $20 a month, or about $200 a year. That’s less than most people spend each month for cell phones or the cable bill.

TAKEAWAY: Learn how renters insurance will cover your college student’s belongings by contacting one of our advisors at 1.800.800.9410, or visit www.calcas.com/renters-insurance.

The Dangers of School Safety Zones

You might be surprised to learn that school zones and bus stops are some of the most dangerous places for kids as they go to and from school. Since it’s been a few months since school has been in session, these safety refreshers can make this back to school season safer for our children:

SCHOOL ZONES

  • Be aware of school zones
    • Pay close attention to all school zones along your route. Warning signs, flashing lights and speed bumps are good indicators that a school zone is nearby.
  • Never drive distracted, especially in areas where children travel to and from school
    • Drinking coffee, texting, talking on the cell phone and completing the morning routine to get ready for the day (applying makeup or shaving) are all distractions.
  • Slow down and observe school zone speed limits
    • Avoiding the need to rush by building in extra time can save a life. Slamming on the brakes is not the best approach to reducing your speed in a school zone.
  • Be patient and expect increased traffic during drop-off and pick-up times
    • Don’t get overwhelmed by the controlled chaos. Your patience is greatly appreciated.
  • Avoid double parking or blocking crosswalks in school drop-off zones
    • Always yield to pedestrians, whether or not they are in the designated crosswalks.

BUS STOPS

  • Yield to buses at all times
    • Filled with precious cargo, they deserve the right of way.
  • Stop when you see school bus yellow or red flashing lights and the stop arm extended
    • Drivers behind the bus as well as those approaching it are required to stop.
  • Let students getting off of the bus cross in front of your car and wait to ensure all riders have crossed safely
  • Stopping a good distance from the bus will help you to see the students and the students to see you
  • Be aware of kids standing at bus stops
    • They may accidentally step off of the curb and into your path. Be ready.

 

Nothing is more valuable than the lives of our children. These simple rules can prevent tragedies and keep our school zones safer for all.

TAKEAWAY: Find a great back to school safety resource at https://www.nsc.org/home-safety/seasonal-safety/back-to-school/drivers

A New Voice for California Casualty

We understand that reaching out to your insurance company is not typically a top contender on your list of fun things to do. However, how we answer your call can lead to a surprisingly positive experience.

The small team responsible for the automated phone system that answers your call and routes you to the correct parties knew it was time to refresh the voice prompting callers to choose their appropriate call destination.

Through a very “scientific” approach of walking around and listening to employees conversing with policyholders, one employee stood out from the rest as the perfect candidate for the project. Her diction was clear and she was highly upbeat and personable.

Let us introduce you to Kelly, the new voice of California Casualty.

Kelly has been with California Casualty for 15 years, interacting with customers in a variety of jobs from Sales, Underwriting, Customer Service and our specialized Agency Services department.

It didn’t surprise Kelly’s manager that she was the top choice for the project. She sits next to Kelly and knows the pride Kelly takes in providing solutions for customers with her “soothing style.”

Kelly was more than happy to help. It felt natural, given her focus on connecting with customers through just her voice.  She shared some insight regarding her phone etiquette: “I watch my tone and pace so clients get a clear understanding of what I’m saying and the products we have to offer.”

Here are a few of the compliments Kelly has received from customers:

“Kelly is the most professional, courteous, energetic and kind person I have every spoken with.”

“Kelly was very concise, attentive and very pleasant to speak with.”

Luckily for Kelly (and her manager), it only took a few days in a local studio to get all of the messages recorded. The quick turnaround time just proved again that she was perfect for the project.

The next time you call us, listen carefully. The voice you’ll hear will now have a familiar face.

TAKEAWAY: Reach out to California Casualty and hear Kelly anytime at 1.800.800.9410.

 

 

In Your Community: Celebrating What You Do

May was a busy month for California Casualty as we celebrated the numerous appreciation days honoring you and all of the amazing things that you do. Our Partner Relations team was extra busy stopping by your various locations to say thanks. They loved sharing stories, seeing your smiles and showing how much we appreciate what you and your fellow educators, law enforcement officers, firefighters, first responders, EMTs, nurses and NPs do for our communities.

In recognition of May as Safe Driving Month, California Casualty was proud to sponsor and congratulate the recipients of more than $12,000 in grants given in the Spring 2018 Create Real Impact contest. Twice a year, students ages 14-22 are encouraged to submit essays or poems, artwork, videos, and music to address the critical teen distracted driving danger.

As the Presenting Sponsor of the California School Recognition Program, California Casualty is proud to make possible the events that honor the 2018 California Teachers of the Year, Classified Employees of the year, and the public schools named as Distinguished Schools.

 

From the many years that we have been visiting classrooms and listening to educators, we’ve learned that every person or school that is recognized represents dozens more that are doing great things for students, staff and their communities. Members of our organization joined Minnie and Mickey at the gala celebrating the 287 elementary schools named 2018 Distinguished Schools.

 

California Casualty is also celebrating the four Washington schools named Green Ribbon Schools by the U.S. Department of Education. The schools demonstrated how they reduced environmental impacts, improved health and wellness of students and staff and provided education on the environment incorporating STEM curriculum. California Casualty is proud to be the Local Sponsor, supporting future environmentalists with financial help, and presenting a special award to each of the schools.

California Casualty is always impressed when we get a chance to honor you and support the many groups that you belong to.

 TAKEAWAY: Learn more about the many ways California Casualty gives back to the individuals and groups we serve by visiting www.calcas.com/newsroom.

 

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Boat Insurance Keeps You Afloat

 

Consider This: Boat Insurance Keeps You Afloat

Before you take to the open waters, take a moment to assess your insurance needs.

Many states do not require insurance for your boat, but most lenders and marinas do. A homeowners policy is not considered adequate for boat insurance. Homeowners insurance does not offer the coverages needed for the types of losses that occur with a boat, including salvage, wreck removal, or pollution liability. Another risk is that four-out-of-ten boaters don’t have insurance; you need to protect your family and water craft if one of them slams into you.

A boat insurance policy from California Casualty, or our partner insurer, can cover you for:

  • Medical costs
  • Damage to your vessel
  • Wreckage removal
  • Emergency towing
  • Fuel spill liability
  • Uninsured/underinsured boaters

TAKEAWAY: Let California Casualty help you stay afloat with the boat insurance you need. Policies vary, so it’s best to contact an advisor today at 1.877.652.2638 or agencyservices@calcas.com.

Read all the articles from the this edition of the Calcas Connection Newsletter:

Join Our Online Community

Get Your Ride Ready For Summer

Celebrating What You Do

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