Introducing Our Social Media Scientist
Who would have thought that an insurance company would focus on a strong social media presence? We did. After all, it’s a great way to connect with you.
Meet Chloe, our social media scientist.
On a daily basis, Chloe is the online heart of our organization; creating and sharing content, resources, and occasional “aww moments” that inform and entertain you.
“I love social media, and like the rest of the world, I am glued to my phone,” she said. “What attracted me to the job with California Casualty is the writing/blogging involved.”
Working out of our Leawood, Kansas office, Chloe is a Kansas girl who loves the Kansas City Chiefs. She and her fiance, Trevor, also love to travel, go to concerts, and hang out with their dog, Maverick, a 1-year-old border collie mix.
Originally from Cherokee, a small town in southeast Kansas that she describes as “a place with no stoplights, and a 30-minute drive to find a Walmart,” Chloe graduated from Pittsburg State University with a B.A. in Communication/Public Relations and a minor in Marketing. “Through college, I wrote for a blog and I loved it. I remember when my second post got published and there were 20,000 shares – I FREAKED OUT!”
Her goal at California Casualty is to learn more about you and create posts that ignite your interest.
“Let’s face it, insurance can be confusing,” says Chloe. “I try to find facts and details that people may not know about their coverage – like how renters insurance can cost less than college textbooks or how you get free ID theft protection with your policy – anything to make the posts a little more interesting and entice readers to go to our blog to learn more.”
“However, I strongly believe that our insureds don’t want to just see just insurance facts on their feeds. While keeping insurance posts in the mix is important, I like to go with a ‘we get it’ strategy – highlighting that California Casualty understands that teachers work 10-plus hours a day and some days just want a funny classroom meme to make them smile; or that the media sometimes show first responders in a dark light, so here’s an officer breakdancing with a child or a firefighter bringing groceries to the elderly. When you understand the audience and what they want to see, you start seeing engagement go up.”
And, engagement on our various social media platforms is definitely up. Since Chloe took the reins, the numbers have shot up. “Our social engagement has more than doubled since Chloe came on board,” said California Casualty Social and Digital Marketing Manager, Demian Tallman.
Chloe finds it inspiring interacting with audiences across the platforms. “We are very active on all of our social media sites. We love to hear about the difference our policyholders are making in their departments, classrooms, and communities, and we would be happy to feature more of them.”
She also appreciates hearing from and interacting with many of you who have taken the opportunity, via the various social media platforms we offer, to say hi or share with others. One important follower gives Chloe a lot of feedback. It’s her mom, a dispatcher for a county sheriff’s department, who has taught Chloe firsthand about the stress and challenges of being called to work in the middle of the night because of violent storms or missing holidays because of work. “It taught me to have so much respect for dispatchers and their spouses.” Oh, and one of Chloe’s aunts is a high school science and astronomy teacher, who also gives her advice.
You will find many avenues to follow, learn about, and engage with California Casualty.
Chloe’s favorite is Facebook, where there are more than 120,000 followers, but she hopes that you will follow California Casualty on your favorite platform. “That way, they can keep up with news and helpful information pertaining to their professions, which are posted daily. Another cool thing we do on social media (and probably the favorite thing for our readers) is giveaways and contests.”
Here’s a list of where to find us:
Facebook: @CaliforniaCasualty
Twitter: @CalCasInsurance
Instagram: @CalCasInsurance
LinkedIn: @California Casualty (there’s a space between the words)
Pinterest: California Casualty
YouTube: CalCasInsurance
Spotify: Cal Cas
Chloe highlighted a couple of her – and your – favorite posts. One was about a nine-year-old boy who started a GoFundMe and raised $80,000 to purchase bulletproof vests for K9 dogs (“How could anyone not love that?”) that garnered hundreds of likes and shares and reached over 10,000 people. Another is a new page of educator printables, downloadable posters, and interactive activities that are free to use (https://mycalcas.com/printables-for-teachers/).
Chloe added this invitation: “Follow us and enjoy the fun.”
TAKEAWAY: Connect and share with Chloe and California Casualty at our blog, www.mycalcas.com, and scroll down on that page to find the various other social media available.
Life Lessons From Your Dog
Wiggle bottom, man’s best friend, cuddle bug, fur baby, smoochy pooch. We could go on and on about the crazy names we give our dogs and how much we love them. They give us joy and companionship, a reason to exercise, even someone to cry to; and ask for so little...From A Child’s Perspective
This Behind the Scenes has a different angle than in previous issues. Instead of highlighting what we do, we want to take a moment to show you an inspiring project that highlights what you do.
California Casualty has worked with first responder groups for decades. As your insurance provider, we know you as fathers, mothers, sisters and brothers – real people who dedicate themselves to making a difference for the world we live in.
To invite others to share our admiration for all that you do, we recently launched a video series that captures a behind-the-scenes look at those in uniform. Filmed by Wide Awake Films, the uplifting videos feature heartwarming interactions between first responders and children in their community.
In A Day With Law Enforcement, two kids, Jayden and Giselle, got the chance of a lifetime – spending a day meeting and riding with police officers. The videos highlight the interactions that broke down preconceived notions, and allowed the children to view police officers as real people.
“They were really nice…when you actually get to meet a cop – actually meet them – like others say, ‘you never judge a book by its cover,’” said Jayden.
“They’re just trying to do their job and they are putting their life on the line,” added Giselle.
In the other series, A Day With Firefighters, viewers are treated to 8-year-old Journey’s incredible day riding in a fire truck, meeting firefighters – from recruits to the fire chief – and showing his stop-drop-and-roll move.
“I think if I got to do what he did today when I was eight years old, it would have opened my eyes,” said one firefighter. “The community is only as good as the people who protect and service it…we all have a part in making our community a good place to live. It was a rewarding day for the both of us.”
“They have to be very brave because they are close to the fire and stuff,” said Journey. “Today was a very good day,” he added.
“We’ve worked with first responders for 50 years and are proud to give a glimpse of the people making a real difference for our communities,” said California Casualty Social Media Manager, Demian Tallman.
So far, there have been almost 367,000 views of the videos. You can see for yourself how Jayden and Giselle felt after their day-in-the-life at https://mycalcas.com/leoheroesvideo/.
You can also watch Journey’s great day with his firefighter friends at https://mycalcas.com/2019/04/ffheroes/.
TAKEAWAY:
We invite you to see our extensive video library, which offers insurance resources and highlights the professions we serve, at https://www.youtube.com/user/CalCasInsurance/videos.
Why You May Not Have Enough Insurance to Rebuild
Seeing a wall of flames or a madly spinning tornado bearing down on your community or neighborhood is the worst time to wonder, “Do I have enough insurance to build my home again?”
While some areas of the country have already experienced tornadoes and record flooding, fire and storm season is just beginning.
We’ve seen enough disasters to know the stress and financial impact they leave behind. More out-of-control fires and powerful storms have resulted in higher cleanup costs, elevated rebuilding prices and shortages of manpower and materials, due to the damage in a concentrated area.
It’s very important to make sure that you have enough insurance for your home and property.
Here’s why:
- Half of American homeowners have told experts that they don’t really know what their homeowners insurance policy covers
- Other studies estimate that six out of ten homeowners are underinsured by an average of 20 percent – meaning if their house costs $200,000 to replace, they would fall short by about $40,000 if they had a total loss
- Less than 20 percent of those in flood or earthquake-prone areas have flood or earthquake insurance
Here are some of the factors that could lead to a home being underinsured:
- Improvements and upgrades. When you buy new appliances, remodel kitchens and bathrooms or add on to your home, those improvements may not be covered by your original insurance policy.
- Hazardous materials removal costs. After a disaster, your property may be full of dangerous chemicals, asbestos and other hazardous materials. It may take months to get proper permits, and the costs to remove the toxic residue can be quite high.
- Rising construction costs. After large-scale disasters, building materials, construction crews and equipment may be in short supply. Costs in many areas have skyrocketed after massive property destruction.
- Updated building codes. Rebuilding an older home to meet today’s safety codes may be expensive, especially if you bought your home decades ago.
- Limited loss of use coverage. Make sure you have enough coverage to pay for extra living expenses (rent, food and other essentials) while your home is rebuilt or repaired. It’s important to factor in extended time after large disasters, sometimes more than a year.
- Not enough personal property protection. Make sure that you have enough contents coverage to replace the many items you own – bedding, clothing, kitchen items and electronics. Don’t forget scheduled personal property for high value items, such as jewelry, special musical instruments, fine art and collectibles.
Being Prepared
A yearly policy review is a must. As your insurance partner, it’s imperative that you tell us about any home improvements/upgrades that you’ve made. A California Casualty advisor will take the time to explain your policy and help make sure that you have the coverage you need with the discounts you deserve.
Its’s also important that you make an inventory of your possessions. Not only will it help determine the amount of coverage you need, but it speeds up the process of replacing those items. Only half of American homeowners and renters have done an inventory, which could leave them in the lurch after a disaster.
TAKEAWAY:
Take a moment and contact one of our customer service representatives for your policy review by calling 1.800.800.9410, option 3.