Emergency Preparedness During a Pandemic

Emergency Preparedness During a Pandemic

Emergency preparedness will help you and your family stay safe in the event of a disaster. House fires, flash flooding, and natural disasters can happen anywhere at any time, and as we move into summer- hurricane and wildfire season, the risk for an emergency is even greater.

Coronavirus (COVID-19) has completely changed the way we interact with others- and will for the foreseeable future. That’s why it’s important to take action now to make sure you and your family are prepared for an emergency situation, while still taking the proper precautions to avoid COVID-19.

Here’s how to be prepared for an emergency during the middle of a pandemic.

 

Make a Preparedness Kit

Emergency Preparedness Kits are kits built for you and your family to have in the event of a disaster. These kits include all essential items that you would need to survive i.e. bottled water, toilet paper, copies of important documents, medication, food, chargers, hygiene items, etc.

The Red Cross recommends that during COVID-19, you should assemble two different emergency kits for you and your family.

Stay-At-Home Kit- This kit should include 2 weeks of emergency supplies. In the event that you or your family are exposed to the virus and you have to self-quarantine you should have everything that you would need to survive for 2 weeks without leaving your home.

Evacuation Kit- This kit should include 3 days of supplies in a “go bag”. It should hold all of your basic needs, yet be lightweight and easy to grab/carry in the event of an emergency evacuation. It is recommended that you have enough supplies for 72 hours. This also includes supplies for your health and safety in large crowds i.e. face masks, sanitizer, alcohol wipes, etc.

The Red Cross also recommends that each kit should have a 1 month supply of prescription medication along with fever-reducing medicine and cough suppressants.

 

Other Disaster Planning Tips

Making a disaster plan during a pandemic requires planning ahead, because of the need for social distancing. In the event of a natural disaster, sheltering in large buildings like school gyms and community centers may no longer be an option, and you will have to seek shelter elsewhere.

Here are some tips, the Red Cross recommends, to help you and your family develop a disaster plan.

    • Register for emergency alerts
    • Stay up-to-date on COVID-19 advice and restrictions for your state
    • Have an evacuation transportation plan
    • Have a safe destination set for your family to meet, if you become separated
    • Research open lodging (campgrounds, hotels, shelters) and their restrictions, in the event of an evacuation
    • Keep enough PPE, disinfectant, and medicine in your emergency kit for your family
    • Do not stay with friends or family who have been exposed to COVID-19, are experiencing symptoms, or are at a higher risk of developing the virus
    • If you think you have COVID-19 or have been exposed- self-quarantine, keep your distance (if possible), and contact your doctor as soon as you are safe and able.

For more tips click here.

 

This article is furnished by California Casualty, providing auto and home insurance to educators, law enforcement officers, firefighters, and nurses. Get a quote at 1.866.704.8614 or www.calcas.com.

Flash Flood Safety

Flash Flood Safety

Floods are the most common of all weather-related natural disasters. They happen in every U.S. state and are more deadly than hurricanes, tornadoes, and lightning.

Among flood events, flash floods can be especially dangerous. Why? They occur suddenly, often without warning. People are caught off guard and usually underestimate the strength, speed, and volume of water. Flash floods can happen within minutes or a few hours of heavy rainfall and can quickly become raging rivers that tear through washes, dry lakes, urban zones, and other low-lying areas.

 

Flash Flood Alerts: 3 Levels to Know

Staying safe during a flash flood starts with being informed. In the event of heavy rainfall (sustained or sudden), follow your local alert system, NOA Weather Radio, or other emergency advisory for information. Flash flood alerts fall into 3 danger levels:

Flash Flood WATCH—This means flash flooding is possible. A WATCH usually covers several counties. Stay alert and be ready to evacuate if necessary.

Flash Flood WARNING—Issued when flash flooding is happening or is imminent. It’s usually issued for smaller, more specific areas. When a WARNING happens in your area, move to higher ground immediately—you may have only a few seconds.

Flash Flood EMERGENCY—Very rare but issued when there is catastrophic damage and a significant threat to human life.

In the event of a flash flood, whether you’re at home or in the car, here are top tips for protecting yourself.

 

Staying Safe in Your Car

    • Never drive through floodwater. Roadbeds may be washed out under the surface, or there could be submerged debris. Also, it only takes 12 inches of rushing water to carry away most cars, and just 2 feet for SUVs and trucks. Remember, when approaching a flooded road: Turn Around, Don’t Drown®!
    • Stay off bridges over fast-moving water. Bridges can be washed out with little or no warning.
    • Don’t drive around barricades. Crossing a barrier or driving through a road closure can not only put you in extreme danger but also land you a steep fine by authorities.
    • Remain in your car if you’re surrounded by fast-moving water. However, if the water starts rising inside your vehicle, exit quickly and get onto the roof.
    • Use extra caution at night when it’s harder to assess flood danger.

 

Staying Safe at Home or On Foot

    • Avoid flood-prone areas such as canyons, drainage channels, streams and culverts.
    • Do not walk into standing water, even if it looks calm. Waters can rise suddenly, and it only takes 6 inches of rushing water to knock an adult off their feet.
    • Get to higher ground fast if your home floods. Avoid going to a closed attic, as you may become trapped. Only get on your roof as a last resort.
    • Keep children and pets close by.
    • Avoid parking near streams or rivers during flood conditions.

 

Given that floods are a common and widespread occurrence, it’s smart to have your evacuation plan ready ahead of time, as well as an emergency kit and go bag. To protect yourself against damage to your home, consider buying a flood insurance policy.

 

 

This article is furnished by California Casualty, providing auto and home insurance to educators, law enforcement officers, firefighters, and nurses. Get a quote at 1.866.704.8614 or www.calcas.com.

 

Suicide Prevention- First Responders

Suicide Prevention- First Responders

By Mark Goldberg, Communications Specialist with California Casualty

September 10th is World Suicide Prevention Day, and many people don’t like to talk about it, but it’s time to start.

The topic of suicide got a lot more personal for me four years ago when a good friend and retired firefighter, Tim Casey, took his life. Tim had written for the California Casualty blog about his life as a firefighter and the scars (both physical and mental) he carried from his 30 years as a first responder. His moving articles about mental health and PTSD in the fire service are real eye-openers.

firstresponder suicide

I knew Tim had his struggles; he admitted that he was a recovering alcoholic, haunted by the things he saw on the job. He battled PTSD and the desire to drown those images in a bottle of booze, but on the outside, it appeared things were looking up for Tim. He was engaged to a wonderful woman, was very involved in spreading awareness about first responder suicides, and was teaching at one of the local universities. The last time I talked with Tim he seemed upbeat and happy, but I guess the demons were stronger than I or many others knew.

 

The Growing Problem of First Responder Suicide

first responder suicideHis funeral was moving, but it left me feeling sad and empty. I came away determined to do what I could to help carry on Tim’s mission to alert others about the growing epidemic of firefighter and first responder suicide. It’s a daunting task; the number of law enforcement and firefighter suicide deaths has now surpassed those who die in the line of duty.

And that’s a problem; firefighter ranked second in CareerCast’s annual survey of the most stressful jobs for 2019, right after soldiers. Being a police officer ranked fourth on the list.

Both jobs are dangerous, with constant life-threatening situations and unspeakable tragedies. One can only imagine how the searing image of injury and trauma can impact a person.

The daily stress, combined with limited opportunities to talk about it, is taking a toll. 243 first responders committed suicide in 2018- and that number is only predicted to rise through 2019, with many others suffering PTSD. It’s a problem these professions can’t afford to ignore.

 

 

Help for First Responders

Suicide was a little-discussed topic by fire departments until Captain Jeff Dill created the Firefighter Behavioral Health Alliance (FBHA). Dill started the nonprofit after hearing about the emotional impact the World Trade Towers disaster had on firefighters in 2001 and talking with first responders about lack of mental health resources for those returning from the devastation of Hurricane Katrina in New Orleans. Captain Dill thinks the number of firefighter suicides that get reported is only the tip of the iceberg. He formally began the nonprofit in 2011 to directly educate firefighters/EMS personnel and their families about behavioral health issues, such as depression, PTSD, anxiety, and addictions – as well as firefighter suicides.

We recently had a chance to talk with Chief Dill about the FBHA and the mission of suicide prevention among the men and women who protect us. Dill also knew Tim Casey.

Tell us a little bit about yourself and FBHA. 

I am a recently retired fire officer with over twenty-five years in the fire service, Master’s Degree in Counseling and founder of Firefighter Behavioral Health Alliance (FBHA). I can tell you from experience that looking into ourselves is very difficult.

FBHA is the only known organization that tracks and validates firefighter & EMT suicides in the U.S.  We never use names or organizations unless families give us permission. We do take the known information and present workshops across N. America to educate our brothers and sisters.

How does FBHA reach out to Fire/EMS?

We help fire/ems departments learn how to recognize when a coworker is struggling and how to reach out to that person. We had two themes for our workshops until recently. The two were “Challenge With Compassion” and “Be Direct”.  The premise was if you see someone struggling, acting different or hear things from them, then you need to Challenge with Compassion and Be Direct in your approach.

We know that people actually see us better than we see ourselves, so listen to them when they tell you “you’ve changed.”  I have added the term that so many people have now heard this past year in our workshops, and that is we must do – an “Internal Size-Up”.

This simply means, what is going on in your life? Could these issues become monumental to the point that we become depressed, anxious, create suicidal ideations or become addicted to some type of vice?  At times, we subconsciously begin to act in ways that only others can see. So when someone says to you “what is going on with you?” please do not take offense, take a look at your life!

Why is it so hard for first responders to ask for help?

In every workshop we deliver we talk about Traditional Brainwashing. This quite simply means we become a product of our training, experiences and historical beliefs. From our first days in either fire or EMS academies, we are taught everything to become confident and competent firefighters and EMT’s, yet, the greatest error is the lack of behavioral health.

The instructing of horrific things you will see and how they might play out in your life for a lifetime. The stress, anxiety, depression, sleep deprivation, PTSD and relationships that might go south leading to a high rate of divorce are all real issues we face yet never taught because it is a negative for our traditions! We are afraid to talk about it because we are taught not to.

When things are going rough for you then the greatest thing you can do for yourself is to listen. When people, who see us from a different point of view than ourselves, notice that something is different, then maybe it is time to look at our lives by performing an Internal Size-Up. This means seek professional help, talk to a chaplain, peer support or just a friend.

We, in the fire and EMS service, must remember we are human beings first. We are performing to standards that the general public will never understand. We are seeing things the general public will never see. So listen to others because maybe they are seeing things in us we will never see!

Stay safe!

fbha

Jeff Dill, Founder of Firefighter Behavioral Health Alliance – NPO (FBHA)

Thank you, Chief Dill, for your time.

 

Resources for First Responders in Crisis

So, what can we do? First, take the time to ask questions and offer help to a first responder who appears to be stressed, depressed or hurting. In one of his articles for California Casualty, Tim said if someone had really taken the time to press him, to ask him what he was feeling, he probably would have cracked and exposed his hurt. The sad truth is, maybe Tim or a first responder you know, was one conversation away from still being here with us.

More and more resources are being created to help first responders deal with and talk about the stresses of their jobs. The Firefighter Behavioral Health Alliance is a great first step, with information and links to support agencies. Other groups are now offering help for first responders in crisis:

  • Safe Call Now – providing a confidential, comprehensive 24-hour crisis referral service for public safety members, 206-459-3020, safecallnow.org
  • HelplineEmergency Ministries – providing chaplains for first-responder counseling and support, emergencychaplain.org
  • Rosecrance Florian Program – offering substance abuse treatment and PTSD support for uniformed personnel, https://rosecrance.org/addiction-treatment/florian-program/
  • NVFC Fire/EMS Helpline, 1-888-731-FIRE
  • American Academy of Experts in Trauma Stress – collaborating with organizations to meet the needs of victims and survivors, aaets.org
  • The Code Green Campaign – advocating for mental health awareness and education for first responders on how to provide care for themselves and their peers and reduce the stigma preventing people from admitting they have a problem and not seeking help, https://codegreencampaign.org
  • Blue H.E.L.P – dedicated to reducing mental health stigma through education, advocate for benefits for those suffering from post-traumatic stress, acknowledge the service and sacrifice of law enforcement officers lost to suicide, assist officers in their search for healing, and bring awareness to suicide and mental health issues, https://bluehelp.org/

The goals of organizations like these is to raise awareness of the problem, end the stigma, and to find support for every firefighter and first-responder in need. But, if we don’t talk about the problem, we can’t solve it.

If you know a first responder, maybe someone you love, start the discussion. Ask them what they are feeling, how they are dealing with the stress of the job, and offer help. If you’re thinking there’s not a good time to bring up the subject, remember that this is also Suicide Prevention and Awareness Month. Too many good men and women, our protectors, are ending up as statistics in the battle against suicide.

If you or someone you love is having depressed or suicidal thoughts call the National Suicide Prevention Hotline at 1.800.273.8255. 

Know Your Insurance: Climate Change Protection

Know Your Insurance: Climate Change Protection

While there may be some debate about the cause, more and more people are accepting the fact that a changing climate is leading to extremely erratic weather with more intense storms, prolonged drought, and rising temperatures.

This has led to some of the most dramatic disasters in the U.S. Throughout these impressive weather swings, roofs have been damaged, homes flooded, trees toppled and vast acreage blackened. Many property owners are wondering what’s next and what they can do to safeguard their property?

Here are some important steps that you can take to help protect your property and your family from the major effects of climate change.

Storms

Snow and ice storms, hurricanes and spring/summer thunderstorms have become more intense. From record hail, tornado outbreaks, and torrential downpours; our homes and property are taking a beating.

When these storms hit, check and repair:

  • Roofs and shingles
  • Gutters and downspouts
  • Decks and porches for loose, cracked or exposed wood
  • Exterior for chipped or peeling paint, cracks, holes or exposed wood or siding
  • Attics for evidence of leaks
  • Basements or crawl spaces for damp areas and cracks
  • Concrete slabs for cracks or shifting soil
  • Chimneys for damage or dirty flues
  • Trees and bushes for broken or weak trunks and branches, and removing any branches that overhang your home

 

Fire

Wildfires in much of the country have burned hotter and consumed more structures and acreage in recent years. Climate change has extended the fire season by an extra two months across the U.S.! In much of the South and West it begins in early spring, ending late fall.

Fire prevention experts recommend that anyone in or near a fire-prone area, especially what is called the Wildland Urban Interface (WUI), needs to take these steps to minimize their fire risk and help responding crews:

  • Create at least a 100 foot defensible space area around homes and structures (200 feet or more may be needed on hillside areas)
  • Keep combustible wood piles, propane tanks and other flammable materials 30 feet from homes and structures
  • Remove weeds and dry shrubs near structures
  • Keep laws trimmed and mowed
  • Trim tree branches 10 feet up from the ground and remove any that overhang your home or other structures, and keep trees spaced 30 feet apart
  • Install a fire resistant roof and deck
  • Make sure your street name and address are visibly posted for emergency vehicles
  • Clear flammable vegetation 10 feet from roads and five feet from driveways, and cut back overhanging branches on roads and drive ways

Keeping your home well maintained is essential to withstand the vagaries of weather. You can find more wildfire preparation tips here.

Know Your Insurance

In the event of these extreme storms it is also critical that you understand your insurance and know:

  • If your homeowners policy includes replacement cost or actual cash value,
  • Whether you are covered for new additions, improvements or appliance and other upgrades,
  • That a floater or scheduled personal property endorsement is needed to fully cover high value items such as fine art, furs, jewelry, silverware and musical instruments

Keep in mind:  flood and earthquake insurance are not included with your home or renters policy. However when you have California Casualty, you can easily add each to your policy though our agency services program. Please contact: 1.877.652.2638 or agencyservices@calcas.com .

Another important coverage you should add to your policy is comprehensive coverage. Without it your vehicle won’t be protected if it is damaged or destroyed by a flood, fire or falling tree limb. To ask a customer service representative about adding comprehensive coverage please contact: 1.800.800.9410 or visit www.calcas.com

Lastly, make sure your belongings are also completely covered in the event of a storm or fire. If you haven’t completed a home inventory yet, now is the time to do it. Having a list and proof of the things you own will help you with reimbursement if your home or apartment is damaged by a natural disaster. For our free Home Inventory Guide click here.

This article is furnished by California Casualty, providing auto and home insurance to educators, law enforcement officers, firefighters and nurses. Get a quote at 1.866.704.8614 or www.calcas.com.

 

Breaking The Insurance Mold To Better Serve You

Beau Brown
Chief Executive Officer

Spring is when we at California Casualty take a moment to reflect on the previous year and look forward to new ways of serving you.

We’ve just held 2019 kickoff gatherings in our Claims, Customer Service, Partner Relations, Sales and Underwriting departments. Teams came together to share experiences, discuss areas of improvement, and detail new initiatives, with the common goal of providing the protection and service that you deserve.

Exceptional customer experience is our priority. From implementing updated software, streamlined processes, and lessons learned, we are well-equipped for this year and the future.

Staying true to our 105-year history of personalized care, California Casualty is finding innovative ways to continue to follow our founding principles of putting the customer first, and delivering on our obligations with high ethics and business integrity.

In his 2019 message to the company, fourth-generation CEO, Beau Brown, highlighted how proud he felt watching employees come together for policyholders following the various disasters of 2018: Hurricanes Florence and Michael, damaging Rocky Mountain hailstorms, and deadly fires in California.

Beau recognized the concerted effort by everyone at California Casualty, saying, “While many of our employees did not directly talk to customers in the aftermath of these disasters, you all did your part to support what was a company-wide team effort to fulfill our promises. I am very proud of everyone who gave so much to serve the people we insure. Thank you.”

While other companies are focusing more on profits, we remain steadfast in our focus on you. As the year progresses, we’ll share more details surrounding the initiatives that will directly impact you as we improve our way of doing business. These will include easier-to-read policy documents, less paperwork, and quicker conversations as our systems improve. It’s how we plan to maintain some of the best Customer Service and Claims satisfaction ratings in the industry – which were 98 percent and 96 percent, respectively, for 2018.

TAKEAWAY:

Read more about California Casualty, our people and our mission to help others in our Annual Report, found at https://www.calcas.com/Our-Company.

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