Congratulations to California Casualty’s Senior Business Analyst Greg Best on being selected as the 2023 Chairman of the Collision Industry Electronic Commerce Association (CIECA).

It takes a lot of companies working together to help keep vehicles safely on the road. CIECA is a nonprofit industry association created to develop a common language that enables members of the collision industry to communicate quickly and efficiently. CIECA exists to develop the Standards that member companies from all segments of the collision industry use to exchange information with their partners. 

Use of the CIECA Standards enables insurers, like California Casualty, to help control costs as a business and service our customers more effectively in the event of a claim. For example, the highly-automated processes most insurers use to assign

 vehicles to repair shops and to receive estimates and invoices are driven by CIECA Standards.

California Casualty is a Major Corporate Member of CIECA. And Best, who has been with us for almost 11 years, has held many positions within CIECA since his induction in 2014, including Secretary, Treasurer, and Vice Chair on the Executive Committee. Now as Chairman, he will be responsible for working with the Executive Director on overseeing the business operations of the Association and participating in various committees working with the standards. 

“I am proud to serve as CIECA’s 2023 chair and have the opportunity to assist all of our partners on the journey through the development of our next-generation CIECA Open API Standards (CAPIS),” said Best. “I look forward to continuing the work of the executive committee and our members as we collaborate and evolve these Standards to meet the changing technological needs of the industry.”

These CIECA standards will continue to help California Casualty’s mission to provide the highest levels of service and care to our community heroes, by allowing a quicker integration with other members of the collision industry. 

Congratulations to Greg on this superior achievement.  

California Casualty

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