Here’s Free Help If You’re a Victim of ID Theft

Here’s Free Help If You’re a Victim of ID Theft

When you purchased a California Casualty insurance policy, you received a valuable gift – free help if you are ever a victim of identity theft.

We realize that almost every stage of your life-journey can put you at risk for ID theft. From getting married, purchasing a new home, going to the hospital or registering children for school, your personal information can be grabbed by identity thieves and fraudsters.

When your personal identity has been taken, it takes an emotional toll and can cost thousands of dollars and many hours to resolve. The sooner you react, the sooner you can start regaining your good name and re-establishing your credit.

Having a trusted company walking with you can make all the difference. That’s why California Casualty offers free ID theft resolution services from CyberScout.

CyberScout is the nation’s premier provider of identity services, providing these services (and more):

  • Tax fraud support
  • Financial identity theft
  • Utility identity theft
  • Payday loan identity theft
  • Document replacement and break-in theft support
  • Travel identity theft
  • Child identity theft

California Casualty started offering the ID theft resolution services offered by CyberScout in 2006. At that time, few companies offered this type of help to customers, and many of those who did charge a fee. California Casualty wanted to make certain that all customers would receive identity theft resolution services at no charge and to make the process as simple as possible. Customers simply call the toll-free number for California Casualty, where a Customer Service representative verifies their policy and transfers them to CyberScout. CyberScout assigns a personal fraud specialist who works with our customers until the fraud problem is resolved. That means you have unlimited one-on-one access to a dedicated fraud specialist who will assist you in understanding credit reports, gathering evidence against the fraudsters, working to limit damages, and following up to make sure the problem has been cleared up.

With insurance from California Casualty, if you or a loved one’s personal information is compromised, you can rest assured that a CyberScout fraud specialist will get in the trenches to help speed the recovery process – placing fraud alerts, contacting creditors and sticking with you as long as it takes to restore your good credit.

CyberScout has actively helped 17 million households across the world with data theft resolution and education. Their testimonials say it all:

“We are very pleased with the help received after our credit cards and ATM card were compromised. We feel more secure after our CyberScout advisor’s help and advice.”

“My fraud investigator was an angel. She answered all my questions, assisted with calls and letters to retailers, assisted with a seven-year credit freeze and followed up with all closed accounts. She is truly knowledgeable, friendly and compassionate.”

If you fear you have been a victim of identity theft or an account takeover, you can take solace that you have the expertise of CyberScout, provided by California Casualty, to help you battle the criminals and restore your peace of mind.

TAKEAWAY:

Learn more about the FREE identity theft protection from CyberScout that comes with your insurance policies from California Casualty at www.calcas.com/Identity-Theft, or contact a customer care specialist at 1.800.800.9410 option 3.

Your Classy Chassis Needs Special Coverage

Your Classy Chassis Needs Special Coverage

If you love the roar of a muscle car or the gleaming chrome of a restored classic – and have made your passion for owning one a reality – these important insurance facts pertain to you.

As you know, collectible vehicles are an investment. Some are now selling for hundreds of thousands of dollars. If something were to happen to your beloved ’57 T-bird convertible, ’69 Camaro Z28, or ’55 Mercedes 300SL Gullwing, you need full replacement value insurance coverage.

And the insurance you have on your every day, commuter vehicle doesn’t offer that. A typical auto insurance policy is based on actual cash value and depreciation, so the older your vehicle is, the less it is worth.

Some people don’t insure their collector vehicles because they store them or drive them so seldom, but that could be a big mistake.

Classic car auto insurance pays the agreed value if the vehicle is damaged in a fire, flood or during transportation, or if it is stolen. It also covers the higher cost of repairs if someone scratches the paint or chrome, or steals a specialty part.

It’s true. Classic car insurance protects the vehicle for the full agreed value, meaning it covers these desirable cars and trucks for their increased worth.

Classic auto policies offer the same coverage options as standard insurance – liability, collision, comprehensive, and medical pay – while also protecting the vehicle’s true worth.

Here’s the best part, classic auto insurance usually costs less than standard auto insurance because classic and collector vehicles are normally driven less, are kept garaged, and owners typically maintain them better; therefore, they are considered a better risk.

Classic car policies do come with restrictions:

  • The vehicle must be stored in a locked, safe garage or storage facility
  • The insured vehicle is unique or at least 15 years old
  • It is not used as a regular commute vehicle
  • All drivers have a clean driving record

California Casualty’s Agency Services division offers insurance for collectible, classic, antique and exotic vehicles with:

  • Protection for the full agreed value
  • Adjustable deductibles
  • Towing
  • Coverage for lost or stolen parts
  • Mileage plans

There are many choices to insure your classic vehicle. Our partner for classic car insurance is Condon Skelly. Unlike most classic insurance providers, Condon Skelly does not limit mileage or require seasonal coverage, while still offering competitive rates.

 

TAKEAWAY:

Contact one of California Casualty’s Agency Services advisors today to arrange insurance for your classic or collectible car at 1.877.421.8348 or visit www.calcas.com/classic-car-insurance

 

Yes! Renters Need Insurance Too

Imagine the heartbreak of coming home to find burglars have cleaned out your valuables or that a fire reduced everything you owned to ashes. Having renters insurance can help you replace all that you lost and get you back on the road to recovery. If you don’t yet have a renters insurance policy, here are some facts that might convince you to do so.

  1. Your landlord’s insurance does not cover your possessions. It only protects the structure: roof, walls, etc. Their policy ends where the interior walls begin.
  2. You probably own more than you think. From kitchen goods and cookware, bedding, clothing, shoes, electronics and other household essentials, most people underestimate the expense to replace those items. Imagine how much it would cost to buy new furniture, clothes, personal items, computers, stereos, and electronics if they are stolen, damaged, or destroyed by a fire, water leak or a broken pipe.
  3. Renters insurance provides for the cost of meals and other expenses. This includes a temporary place to live (like a hotel) while your place is repaired or rebuilt after a claim.
  4. Renters insurance gives you liability protection if someone gets hurt at your place. It pays medical bills and some court costs if someone sues after an accidental fall on your steps or is bitten by your dog.
  5. For the protection it offers, renters coverage is very affordable. The Insurance Information Institute estimates the average policy costs $185 a year, just over 50 cents per day. The savings from bundling with an auto policy can make renters insurance practically free.

Plus, a renters policy from California Casualty protects your items away from home – like luggage lost on vacation, a camera or computer taken from your vehicle, and TVs and furniture in storage. Each policy also comes with free ID theft protection.

TAKEAWAY:

Make sure you have the protection you need as a renter. Contact one of our advisors to get coverage tailored to your specific needs at 1.800.800.9410 option 3, or visit www.calcas.com/renters-insurance.   

 

Rental Car Reimbursement 101

When something happens to your vehicle, it’s an unexpected and unappreciated disruption to your life. We often take for granted the convenience our vehicle provides – until it is out of commission following an accident or other covered claim. That’s why you need rental car reimbursement.

Rental car reimbursement, also known as rental car coverage or transportation expense, is a wonderful feature of your auto insurance. When added to your policy that already has collision and comprehensive, it pays the cost of renting a vehicle until repairs from a covered accident or loss are completed on your ride.

Did you know?

  • Insurance will only reimburse you for the daily rental rate. Other expenses, such as the cost of gas or security deposit for the car, are typically your responsibility.
  • The rental car company can bill the insurer directly if you choose one that partners with your insurer.
  • Lower rental rates are available to those involved in an accident, but you must let the rental agent know that you are renting due to an accident.
  • There are typically two types of parameters for reimbursing your temporary rental: a daily rate and a per-claim limit.
  • Choosing the right amount of rental reimbursement is important. Some insureds may need only the minimum coverage amount while others may need more.

If you have a large family that requires a larger SUV or van to commute to work, school and all of the extracurricular events your family participates in, then you should consider a higher amount of rental car reimbursement.  Also, take into account where you live. What are the going rates for a rental car, truck or SUV that would fit your needs should your personal vehicle be out of commission for a number of days? Be sure you have the limits that make sense for your needs.

An accident is disruptive enough; having the right rental reimbursement coverage will save you time, money and headaches while you’re getting your vehicle back on the road.

TAKEAWAY:

A California Casualty advisor is ready to give you a policy review, make sure that you have comprehensive and collision coverage, and check the amount you have for rental car reimbursement. Give a call today at 1.800.800.9410 option 3, or visit www.calcas.com/customer-service.

Flood Insurance Is A Necessity Everyone Should Consider

Flood InsuranceInsurance to protect your property from the ravages of a flood is more important than ever. The National Weather Service is warning that there is a higher potential for flooding into this summer, because record winter snows and rain have saturated soils. This puts two-thirds of the lower 48 states at risk.flood insurance

The National Flood Insurance Program (NFIP) estimates that just one inch of water in a 2,000 square foot house will result in $23,000 in damage.

Floods are the number one disaster in the United States, but all too often, many of those affected do not have flood insurance.

Flood season has arrived and here are five reasons you should consider flood insurance now:

  1. Flood insurance is not just for homeowners and businesses.
    Flood coverage is available for renters. Condo owners can also purchase it. It will cover damage to your possessions from a flood.
  1. Flooding is not covered under your homeowners insurance.
    Homeowners and renters need to purchase separate flood policies. Umbrella insurance does not usually cover flooding, either.
  1. Floods aren’t limited to flood plains.
    Every state has experienced flooding, and it can happen anywhere. The NFIP estimates that 25 percent of flood claims come from areas outside of high-risk flood zones.
  1. Flood insurance doesn’t take effect immediately.
    There is a 30-day waiting period from the date you purchase the insurance until you are covered, in most cases.
  1. It’s often not as expensive as you think.
    The average policy costs about $700 per year. The higher your risk, the higher your premium. Costs do vary depending on your flood risk and the year and type of construction. Keep in mind, the average residential flood claim amounted to more than $38,000.

For more information about what is and is not covered with flood coverage, visit https://www.floodsmart.gov/faqs.

TAKEAWAY:

Don’t delay, there is a 30-day waiting period before flood coverage goes into effect. Call a California Casualty advisor today at 1.877.652.2638 to make sure you’re covered. Or, contact our Agency Services department at agencyservices@calcas.com.

 

Special Benefits You May Have Forgotten About

When you signed up with California Casualty, you joined a well-respected, 105-year-old, family-owned insurance company. It’s easy, after the excitement of making a change, to forget some of the reasons you chose California Casualty. Not only did you qualify for special group pricing, you also received valuable benefits that came with your auto and home insurance. They include:

  • Rates good for a full year, not six months like many insurers offer
  • Auto insurance that covers $500 for non-electronic items taken from your vehicle
  • $0 deductible for accidents in a rental car
  • Broad policy protection for anyone you allow to drive your vehicle
  • Free ID defense
  • Free pet injury coverage up to $1,000
  • Holiday or summer skip payment options
  • Exceptional towing and roadside assistance availability

However, we can help you in many other ways. Our advisors can also line you up with flood insurance and, in certain states, earthquake insurance. If you have a boat, classic car, RV, motorcycle or snowmobile, California Casualty can get you the insurance you need. We even offer pet health insurance that can save you thousands of dollars if something happens to your furry friend.

TAKEAWAY:

If you need flood and earthquake insurance, or coverage for your pet, boat, collectable car, motorcycle or summer and winter recreation vehicles, contact our Agency Services team at 1.877.652.2638 or email agencyservices@calcas.com. Also, please share your California Casualty experience with your colleagues and family members; we’d love to offer them the same quality insurance with the benefits that you are enjoying, visit www.calcas.com.

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