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Interview Dos and Don’ts from HR Recruiters

Interview Dos and Don’ts from HR Recruiters

You found the perfect company, sent over your resume and cover letter, and just got scheduled for an interview. Whether you’re a job-hunting pro or seeking a foothold in your new career, there’s often a mix of anticipation and anxiety about what to wear, what to say, and how to impress your potential employer.

So, we asked our Human Resource experts, what are the best practices that they recommend to nail an interview? Here are our California Casualty HR professional’s interview dos and don’ts:

First, don’t underestimate the importance of the initial phone interview. Many companies -California Casualty included- want to do a first interview over the phone. This is the first key step to get a face-to-face interview, and eventually the job.



  • Find a quiet place with good reception
  • Make sure your phone is charged
  • Research the company
  • Have your resume and notes in front of you
  • Remember to keep it conversational, but always be professional
  • Ask questions


  • Have pets or kids in the room
  • Use filler words like, “um” or “uh”
  • Do anything besides sit and talk (EX. having a side conversation, watching TV, doing the dishes, going to the bathroom) *Yes, these have all happened.*
  • Use profanity or slang
  • Automatically assume you will get an in-person interview


If you get invited to the next step, congratulations! Now it is time for an interview at the actual company. It is important to put your best foot forward and make a good, lasting impression with your potential employer.



  • Research the company and know what it does, its core beliefs and values, and how you might fit in
  • Know what job you are interviewing for and if you will be a good fit
  • Research “behavior-based interviews” (BBI)
  • Practice answering other common interview questions
  • Arrive early
  • Dress professionally (even if the company tells you they have a casual dress code, remember you are not an employee -yet- and are there to impress)
  • Bring a copy of your resume, cover letter, and any other requested documents or forms that you were asked to bring or complete
  • Be aware of your posture and non-verbal communication
  • Utilize eye contact
  • Be articulate and concise, and confident in your answers
  • Prepare and ask questions about the company or the specific job


  • Arrive late
  • Use slang, inappropriate language, or bad grammar
  • Slouch or fidget
  • Talk negatively about your current or past job and coworkers
  • Share too much personal information
  • Lie about past experiences or qualifications
  • Completely dominate the conversation
  • Make your first question about pay, sick time, or vacation
  • Show signs of panic when you don’t know an answer to a question
  • Be afraid to ask the interviewer to clarify a question


And lastly, don’t doubt yourself, you’ve got this! 🙂


At California Casualty, we serve American Heroes who are committed to making their communities better: educators, law enforcement officers, firefighters, and nurses. We are always looking for motivated individuals who are dedicated to providing a higher level of service to those who serve their communities. We invite you to learn more about exciting opportunities on our career page,

Yes! Renters Need Insurance Too

Imagine the heartbreak of coming home to find burglars have cleaned out your valuables or that a fire reduced everything you owned to ashes. Having renters insurance can help you replace all that you lost and get you back on the road to recovery. If you don’t yet have a renters insurance policy, here are some facts that might convince you to do so.

  1. Your landlord’s insurance does not cover your possessions. It only protects the structure: roof, walls, etc. Their policy ends where the interior walls begin.
  2. You probably own more than you think. From kitchen goods and cookware, bedding, clothing, shoes, electronics and other household essentials, most people underestimate the expense to replace those items. Imagine how much it would cost to buy new furniture, clothes, personal items, computers, stereos, and electronics if they are stolen, damaged, or destroyed by a fire, water leak or a broken pipe.
  3. Renters insurance provides for the cost of meals and other expenses. This includes a temporary place to live (like a hotel) while your place is repaired or rebuilt after a claim.
  4. Renters insurance gives you liability protection if someone gets hurt at your place. It pays medical bills and some court costs if someone sues after an accidental fall on your steps or is bitten by your dog.
  5. For the protection it offers, renters coverage is very affordable. The Insurance Information Institute estimates the average policy costs $185 a year, just over 50 cents per day. The savings from bundling with an auto policy can make renters insurance practically free.

Plus, a renters policy from California Casualty protects your items away from home – like luggage lost on vacation, a camera or computer taken from your vehicle, and TVs and furniture in storage. Each policy also comes with free ID theft protection.


Make sure you have the protection you need as a renter. Contact one of our advisors to get coverage tailored to your specific needs at 1.800.800.9410 option 3, or visit   


Rental Car Reimbursement 101

When something happens to your vehicle, it’s an unexpected and unappreciated disruption to your life. We often take for granted the convenience our vehicle provides – until it is out of commission following an accident or other covered claim. That’s why you need rental car reimbursement.

Rental car reimbursement, also known as rental car coverage or transportation expense, is a wonderful feature of your auto insurance. When added to your policy that already has collision and comprehensive, it pays the cost of renting a vehicle until repairs from a covered accident or loss are completed on your ride.

Did you know?

  • Insurance will only reimburse you for the daily rental rate. Other expenses, such as the cost of gas or security deposit for the car, are typically your responsibility.
  • The rental car company can bill the insurer directly if you choose one that partners with your insurer.
  • Lower rental rates are available to those involved in an accident, but you must let the rental agent know that you are renting due to an accident.
  • There are typically two types of parameters for reimbursing your temporary rental: a daily rate and a per-claim limit.
  • Choosing the right amount of rental reimbursement is important. Some insureds may need only the minimum coverage amount while others may need more.

If you have a large family that requires a larger SUV or van to commute to work, school and all of the extracurricular events your family participates in, then you should consider a higher amount of rental car reimbursement.  Also, take into account where you live. What are the going rates for a rental car, truck or SUV that would fit your needs should your personal vehicle be out of commission for a number of days? Be sure you have the limits that make sense for your needs.

An accident is disruptive enough; having the right rental reimbursement coverage will save you time, money and headaches while you’re getting your vehicle back on the road.


A California Casualty advisor is ready to give you a policy review, make sure that you have comprehensive and collision coverage, and check the amount you have for rental car reimbursement. Give a call today at 1.800.800.9410 option 3, or visit

Flood Insurance Is A Necessity Everyone Should Consider

Flood InsuranceInsurance to protect your property from the ravages of a flood is more important than ever. The National Weather Service is warning that there is a higher potential for flooding into this summer, because record winter snows and rain have saturated soils. This puts two-thirds of the lower 48 states at risk.flood insurance

The National Flood Insurance Program (NFIP) estimates that just one inch of water in a 2,000 square foot house will result in $23,000 in damage.

Floods are the number one disaster in the United States, but all too often, many of those affected do not have flood insurance.

Flood season has arrived and here are five reasons you should consider flood insurance now:

  1. Flood insurance is not just for homeowners and businesses.
    Flood coverage is available for renters. Condo owners can also purchase it. It will cover damage to your possessions from a flood.
  1. Flooding is not covered under your homeowners insurance.
    Homeowners and renters need to purchase separate flood policies. Umbrella insurance does not usually cover flooding, either.
  1. Floods aren’t limited to flood plains.
    Every state has experienced flooding, and it can happen anywhere. The NFIP estimates that 25 percent of flood claims come from areas outside of high-risk flood zones.
  1. Flood insurance doesn’t take effect immediately.
    There is a 30-day waiting period from the date you purchase the insurance until you are covered, in most cases.
  1. It’s often not as expensive as you think.
    The average policy costs about $700 per year. The higher your risk, the higher your premium. Costs do vary depending on your flood risk and the year and type of construction. Keep in mind, the average residential flood claim amounted to more than $38,000.

For more information about what is and is not covered with flood coverage, visit


Don’t delay, there is a 30-day waiting period before flood coverage goes into effect. Call a California Casualty advisor today at 1.877.652.2638 to make sure you’re covered. Or, contact our Agency Services department at


Special Benefits You May Have Forgotten About

When you signed up with California Casualty, you joined a well-respected, 105-year-old, family-owned insurance company. It’s easy, after the excitement of making a change, to forget some of the reasons you chose California Casualty. Not only did you qualify for special group pricing, you also received valuable benefits that came with your auto and home insurance. They include:

  • Rates good for a full year, not six months like many insurers offer
  • Auto insurance that covers $500 for non-electronic items taken from your vehicle
  • $0 deductible for accidents in a rental car
  • Broad policy protection for anyone you allow to drive your vehicle
  • Free ID defense
  • Free pet injury coverage up to $1,000
  • Holiday or summer skip payment options
  • Exceptional towing and roadside assistance availability

However, we can help you in many other ways. Our advisors can also line you up with flood insurance and, in certain states, earthquake insurance. If you have a boat, classic car, RV, motorcycle or snowmobile, California Casualty can get you the insurance you need. We even offer pet health insurance that can save you thousands of dollars if something happens to your furry friend.


If you need flood and earthquake insurance, or coverage for your pet, boat, collectable car, motorcycle or summer and winter recreation vehicles, contact our Agency Services team at 1.877.652.2638 or email Also, please share your California Casualty experience with your colleagues and family members; we’d love to offer them the same quality insurance with the benefits that you are enjoying, visit

Consider This: Do You Have Adequate Coverage? – Know Your Limits.

It doesn’t take a natural disaster or tragedy to learn that you might be underinsured. An example comes from the holidays.  The warmth of the season can turn into an economic nightmare if someone slips and falls at your home or apartment, your dog bites a guest, or someone gets food poisoning. Without enough liability protection, you could be in real financial danger.

Just do a search of personal liability lawsuits and settlements. You might be shocked by the results and the number of law firms filing such cases. You may think that a guest wouldn’t sue you for damages, but it does happen, especially if the injury is serious.

You’ve worked hard for the things you own; you don’t want to put them at risk.

Financial experts advise that as long as you can earn a livelihood, you should have as much liability insurance as you can afford. Most home insurance policies come with $100,000 liability coverage, but boosting your limits to $300,000 or $500,000 offers greater protection at a reasonable cost.

If you have a lot of assets or other exposures for a possible civil suit, you should consider an umbrella policy, which provides $1 million to $5 million coverage.

While you’re at it, what liability limits do you have with your auto insurance? You may be severely underinsured if you opted for the minimum liability limits required by your state. Just like home insurance, you should purchase as much liability coverage as possible, especially if you have a younger, inexperienced driver.

Accidents happen every day, but California Casualty can help you be prepared.

TAKEAWAY: If you don’t know what your liability limits are, or you’d like increase your coverage, Contact California Casualty’ Customer Service at 1.800.800.9410 option 3, or at


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