It’s no secret; we have amazing employees at California Casualty. The Employee Spotlight is a series we created to highlight some of the talented individuals who are dedicated to making California Casualty a great company to do business with and a terrific place to work.

From human resource recruiters and learning and development trainers to claims adjusters, marketers, customer support specialists, underwriters, partner relations, insurance consultants, and beyond; we are one big family working together for a common goal – to serve you, our policyholders.

Below are just a few of our extraordinary team members who are continuously working to make sure our customers (and fellow employees) have a great experience with California Casualty.

 

Customer Care Specialist, Lori Ryan:

What made you want to work in Customer Service at California Casualty?

When I was applying for my job at California Casualty, I saw an exciting opportunity to work for a company that had “big corporation pay”, with the feel of a smaller “mom and pop” company, that was really focused on customer satisfaction and employee retention.

What is your favorite part about your job?

I enjoy the different ways in which I can impact my customers, whether it’s counseling them on coverage limits or just making the whole experience of dealing with insurance more enjoyable.

I LOVE working for California Casualty because I love our customers. We have such a unique and amazing customer base with our group members. I get to hear their stories of heroism, compassion, and commitment to community, all while helping them navigate and understand their insurance needs and how to protect their assets.

Tell us some fun facts about yourself!

I like to thrift shop and enjoy painting and repurposing old furniture.

I’m a transplant from Texas who is addicted to coffee and makeup.

I love my job so much, I commute 45 miles to work (one way) just to get here! During that drive, I like listening to podcasts about History, True Crime, and Philosophy

 

To read Lori’s Employee Spotlight click here.

 

 

 

Talent Acquisition Specialist, Cal Turner:

What made you want to work in Human Resources at California Casualty?

I wanted to work in this position because it makes such an impact on the company. Finding and selecting the right employees for all of our different positions is very challenging yet very rewarding. When you work hard with a candidate, build relationships, get them engaged in our organization and then watch them grow into their role and become a success, it is very rewarding.

What is your favorite part about your job?

I have many favorite things about my company. I am a proud employee – in staffing, you have to be.  A HUGE part of your job is selling the company to candidates who have never had any contact with us what-so-ever, and you have to truly love the organization you represent. Luckily, I work for the BEST business and it is very easy for me to do.

One thing I love about my company is all the different levels of management and how there is no division within the rest of the company. Everyone from the CEO to Executives to Upper Management are all warm and approachable people. We are all on the same playing field and it becomes obvious as we get to know each other. It is great to be in a company where everyone is connected that way.

I love the people I work with and the audience we represent. All of them. These are some of the best people in the business, and I love to see all the positive attitudes and appreciative people that I interact with each and every day.

Tell us some fun facts about yourself!

I like to run, do yoga, watch movies, and cook!

I have two awesome daughters who are also brilliant. One was passionate about becoming a lawyer and has recently passed the bar. She is now a Public Defender for the State of Colorado. My oldest daughter is a CPA for a respectable firm in Downtown Denver. I am very proud of both of them. They are the best thing I have ever done in my life.

 

To read Cal’s Employee Spotlight click here.

 

 

 

Personal Insurance Consultant, Kevin DeSousa:

What made you want to work as an Insurance Consultant at California Casualty?

I really just enjoy talking to people. It especially feels great when you’re also assisting a customer with a life necessity such as insurance.

 

What is your favorite part about your job?

Besides knowing that we’re helping our teachers, law enforcement officers, firefighters, and nurses!  I enjoy really getting to know our customers, I talk to each person on the phone like I’m talking to one of my family members.  I don’t want to under-insure my family and I also don’t want to over-insure my family; I want to make sure that everyone is paying for what they need to help take the best care of themselves as possible.

 

Tell us some fun facts about yourself!

I enjoy my family and my church family. Anytime we can all get together that is a good day!

I love going camping and enjoying the wilderness, I would say I go fishing, but I have yet to catch anything this season, so we’ll just skip that….

I also enjoy working on updating my house and working in my yard with my small farm.

 To read Kevin’s Employee Spotlight click here.

 

 

 

 

Social Media Marketer, Chloe Biancarelli:

What made you want to work in Social Media at California Casualty?

Well, when I first started at California Casualty I had taken a job as an Administrative Assistant for our Service Department.

I had big plans to work a more low-key job while I got my Masters in Marketing, and then I discovered that there was a Marketing position open here, and I had some experience, so I interviewed for it and the rest is history. Now, I’ve fallen in love with my job and I cannot imagine myself anywhere else.

 

What is your favorite part about your job?

There are so many things that I love about my job. Our audience, the creative freedom, my work family, all of it!\

There is no better feeling than giving back to the heroes in our community, my mom is a dispatcher, so I grew up always being around first responders and going to the sheriff’s office (I still do). AND my aunt and my brother’s girlfriend are also both Teachers. Any profession that puts someone else before themselves, will always have my gratitude and respect. I feel so good knowing that we are putting these heroes, and their needs, first here at CalCas – as they do for others.

Another reason I love my job is the complexity I have as a marketer. Social Media Marketing is often confused with just posting on Facebook and Instagram, but it’s SO much more. Aside from normal social duties, we run mini-campaigns, research and write blogs, communicate with our insured, partner with groups and individuals, strategize creative brand initiatives, sponsor events, design graphics, do video and editing, run our HR Linkedin account, and so much more. Every day is different, and because social is ever-changing, our calendar could literally change at the flip of a switch and you just have to roll with the punches. I love it!

And lastly my work family; we have our own little group of “creative weirdos” in the marketing department here at California Casualty. They make, even the most stressful day, enjoyable. AND we all are absolutely obsessed with our dogs – dog people are the best kind of people.

 

Tell us some fun facts about yourself!

I’m from Southeast Kansas, and I went to college at Pittsburg State University (Gooooo Rillas!).

I’m engaged and getting married in November! My fiancé surprised me by proposing in Seattle last fall in front of the Space Needle AND hired a photographer to capture the whole thing.

I LOVE Christmas and I’ve been to Rockefeller Center at Christmas time – it was amazing.

I will dance terribly to any song that is playing 100% of the time.

 

 

To read Chloe’s Employee Spotlight click here.

 

 

In our growing company of 700+ individuals, Employee Spotlights are posted weekly. Check them out for yourself by following us on LinkedIn at @California Casualty.

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