by California Casualty | Nurses |

There is nothing more heartwarming than spending the holidays surrounded by friends and family sharing wonderful meals, presents and stories. But for many families, their loved one is away working in a hospital or care facility meeting the needs of others and trying to spread a little holiday cheer. As we celebrate the holidays, let’s not forget the men and women who sacrifice to provide hope and healing for so many. While most businesses might be closed for Christmas and New Year’s Day, hospitals and care facilities aren’t; sickness, aging and accidental injuries don’t take a day off, and neither do those charged with providing care.
I was amazed by the loving spirit I observed during the year I worked at our local hospital, but never more impressed than when the holidays came. The corridors echoed with ho-ho-hos and many of the staff adorned themselves with ornaments and Santa hats. While it can be tough to be away from the family during a major holiday, here are some ideas for nurses and other care providers that can make the day better:
- Be festive at work – it will raise your spirits and those around you, including patients
- Play holiday music
- Share a holiday potluck or meal
- Take heart that you are helping those who must be in the facility to smile and know someone cares
- Be thankful that you get to go home to your family and friends when your shift ends
- Celebrate the holiday with our friends or family on a different day
The rest of us can make those holiday shifts a little brighter for care givers and their patients:
- Bring some baked goods for the staff
- Deliver some thank you cards
- Find ways to volunteer at hospitals and care facilities
- Put a note on the Thank-a-Nurse Facebook page
Sources for this article:
https://www.nursecore.com/2013/12/nursing-healthcare-holiday-shift/
https://www.workingnurse.com/articles/Working-the-Holiday-Shift
https://www.facebook.com/Thank-a-Nurse-363285516802/timeline
by California Casualty | Firefighters |
By Jeff Bryan, Firefighter/EMT-1
First responders are special people. Most don’t think about money or glory; rather they are motivated by the reward of providing safety and relief, doing all they can to help others.
While some might consider first responders superheroes, just like the rest of humanity they have a very real vulnerability: mental health. Few go into the profession thinking about how the job will affect them mentally. As a public servant who cares, I feel mental health should be held to the same standard as physical fitness.
Let’s face it, we all have triggers. Whether it’s daily stress or the horror of what first responders encounter at a fire, automobile crash or domestic violence, it affects us. We mostly click into survival mode, pushing the pain and gore into a corner of our conscious, reacting to the situation with as little emotion as possible. Seeing repetitive tragedies is hard on anyone and it takes a toll. Those emotions can and do resurface and we can react in a couple of different ways. Some find positive ways to cope, others cope in self-destructive ways. I am urging all of us to be aware of “triggers” that warn someone is having trouble: they are quick to anger, suffer depression or exhibit self-destructive behavior like taking undue chances or turning to drugs or alcohol. We need to be aware that these are signs of post-traumatic stress. I thought nothing could bother me but I have since learned that no one is immune, but many will deny it. If we weren’t affected by all this, we would be narcissistic; but most first responders aren’t.
First responders are coping the only way they know how. They see and experience things that most others don’t. Here’s the problem; we must address the issue but most public servants are terrified to seek help. Why?
Many are fearful of persecution and losing employment. Those who admit they need help are often looked upon as mentally weak and “damaged.” While there has been a shift of thought in this area, too often admitting that the job is getting to them leads to castigation and forced retirement.
I have seen my fair share of tragedy and I am the first to admit it affected me. I was always happy-go-lucky, but the job has changed me. I realized I couldn’t do this on my own so I decided to get help. I have been seeing a psychotherapist for ten years. At first, I was very embarrassed. Now, I want to help others get the help they might need too. Three years ago, I invited a mental health professional to talk to our staff members. The turnout was not that great and I was hurt. I was told, “Jeff, it went well and we will come back. We touched a few and it made a difference.”
I learned help can come in many forms whether it be a support group, a church pastor, a trusted friend, your partner or someone on your crew. It’s time we put this on the table and say enough is enough, otherwise more public servants will just walk away from the job, self-medicate or commit suicide. Personally, every suicide I read about hurts me. I lost a cousin to suicide. He was a very prominent surgeon, he was my age, and it devastated my family.
I will offer one other piece of advice: use exercise and hobbies to deal with stress. Don’t let your job define your life. I find climbing is the one sport that lets my brain rest. I can only think about the rock or ice, the route, and the next move; my mind is free of everyday noise. I also actively pursue therapy and I talk with my wife. Many I know have used Eye Movement Desensitizing Reprocessing (EMDR) to treat PTSD. Whatever works for you – bowling, bike riding or hitting the gym – get going and help your mind through physical activity.
I hope writing this article will make more of us stop and pay attention. Know the warning signs: loss of interest in activities, self-medication, poor hygiene, isolation and depression or anger. Other signs are a change in one’s empathy and compassion. Those of us working as first responders need to notice those on our crew who might complain when the tones drop if they suffer from night terrors or even cry; it’s a sign our brother or sister needs help. We need to show empathy and compassion to each other and extend a hand. Let’s also not forget our retired or disabled public servants. Call and invite them to the station for a meal. Make time for them. Too many of our brothers and sisters are getting divorced and committing suicide. Let’s change the stigma and turn around the statistics.
Health and wellness must include taking care of our public servants’ mental health. It’s a concern for all of us, no one can do it all themselves. We can listen and offer advice, but if we try to become everyone’s problem solver we end being affected ourselves. We need to change the culture and make professional help available. Our leaders sometimes forget about life in the trenches. I don’t blame them; they most likely have dealt with the same issues but now they fight different battles. Their concerns are budgets, staffing, equipment upgrades, etc.
Slowly, more of the public safety leadership is addressing the issue of PTSD and the mental health of their crews. I urge more of those leaders to make a commitment to mental health. Please lobby to bring this issue to the forefront before you read about one of your people doing something rash. A proactive mental health program is also needed to reduce PTSD and worker burnout.
Jeff Bryan, Firefighter/EMT-I
Jeff Bryan is a firefighter who doesn’t let adversity keep him down. Jeff returned to full time work in March 2015, just slightly less than a year after his right leg was amputated below the knee. Jeff, who is a firefighter and EMT Intermediate with the Ute Mountain Fire Department in southwest Colorado, refused to let the amputation keep him down. He was released from the hospital on his 50th birthday. He says there were two ways to go: give up and feel sorry for himself or push forward and beat it – he chose to move beyond and conquer it.
As soon as he was able, he started bicycling, ice climbing, paddle boarding, swimming and yoga. As far as anyone can determine, Jeff is the only firefighter in Colorado to return to fulltime active duty after a leg amputation. Jeff does not want to be known as the firefighter who lost a leg, but the guy who works hard to stay in shape and be the best EMT/firefighter he can.
Jeff provides insight and commentary on issues facing firefighters, EMTs and other first responders.
by California Casualty | News |

Thanksgiving is the time we should pause and be thankful for so many things. While most of think of our jobs, families and our health, we might forget about other things in our lives we might want to give “thankful” shout-outs for:
- Netflix and Hulu for saving me from having to purchase a DVR and entertaining me on really boring weekends and nights
- Phone navigation apps that have helped me find the right route and places when traveling to a new city, but also led me onto the wrong direction of a one-way street
- Costco for all the industrial sized coffee (and dark chocolate pumpkin seed bark) to keep me amped up til next year
- This year’s college and professional football that is testing how well my blood pressure medicine is really working
- Gas prices under $2 a gallon (I filled up the other day for $24)
- The presidential race for a lot of laughs and occasional groans
- Lip balm
- Twitter for reducing everything to 140 characters and helping my ADHD
- For the companies and stores who won’t be open on Thanksgiving (and for the few who will be closed on Black Friday)
- Jimmy Fallon’s Friday thank you notes
- Drones for new perspectives on the world around us (and peeks into my neighbor’s yard)
- The Internet (specifically Facebook) for finding a way to capture so much of my valuable time
- Bruce Willis, Arnold Schwarzenegger and Sylvester Stallone for making old guys like me seem cool and relevant
What are you thankful for this year? We’d like to see. Have a little fun and share your off-the-wall appreciation with us.
One thing educators, law enforcement officers, firefighters and nurses can be thankful for is a company like California Casualty which offers auto and home insurance with exclusive benefits tailored to your profession. Learn what benefits you qualify for by calling one of our advisors today for a free policy comparison or review at 1.800.800.9410 or visit www.calcas.com.
by California Casualty | Safety |

By: Mark Goldberg
I couldn’t believe it (well, then again nothing is that surprising these days) – the guy in the car ahead of me was shaving. It was early morning as we drove on a narrow two-lane road. He swerved numerous times as he continued grooming behind the wheel. It could have ended badly since there were school buses and elementary school children on the side of the road; luckily nobody was hit or hurt. The sad part is that he was oblivious to how dangerous his antics were.
Then, on a recent trip to visit our daughter, my wife and I witnessed drivers passing on the far right on the interstate, wildly veering across three lanes and then back to the left lane. Others were tailgating at such a high speed that there was no way they would avoid slamming into the car ahead if traffic suddenly came to a stop.
We’ve all seen it; people with angry faces, often gesturing, as the careen through our thoroughfares as if they were the only one who mattered. As we encounter the growing number of distracted and aggressive drivers, it got me thinking about how we all need to be hyper-aware and drive with extra precaution.

So, what can you do?
- Stay out of the left lane unless you are passing
- Don’t challenge them by speeding up or trying to block them
- Follow the speed limit
- Avoid eye contact
- Report them to authorities providing vehicle description, license plate number, location and direction of travel
Gesturing back or making eye contact can often lead to road rage.
And here are some defensive driving tips that can help you avoid confrontations with aggressive drivers:
- Keep scanning the area ahead and behind you
- Drive with both hands on the wheel to better respond to dangers
- Wear your seatbelt
- Slow down in bad weather
- Have an escape plan
- Don’t follow too close
- Avoid driving when tired or drowsy
Experts recommend that you take a defensive driving course to learn these techniques; besides it can also qualify you for a discount on your auto insurance.
California Casualty is dedicated to preventing this type of driving behavior. That’s why we are proud to be a major sponsor of Impact Teen Drivers, a nonprofit formed with the law enforcement and education groups that uses peer-to-peer tactics to educate teen and young adults about the dangers of distracted and reckless driving. Learn more at https://www.calcas.com/web/ccmc/impact-teen-drivers.
Before you hit the road, make sure you have adequate protection in case you encounter a distracted or aggressive driver. Call a California Casualty advisor today for an auto policy review or comparison at 1.800.800.9410 or visit www.calcas.com.
Sources for this article:
https://www.nhtsa.gov/people/injury/aggressive/Aggressive%20Web/index.html
https://www.nhtsa.gov/people/injury/enforce/aggdrv.html
https://auto.howstuffworks.com/car-driving-safety/accidents-hazardous-conditions/10-safe-driving-tips.htm#page=9
https://www.distraction.gov/
https://roadragers.com/road-rage-advice.htm
by California Casualty | Firefighters |

Tim Casey describes himself as, “a retired firefighter/paramedic, author, lecturer, public speaker and an alcoholic. As a public servant for more than 30 years, I know the hero business from the inside out, and I also know the costs of that profession; the human cost. My passion is trying to help save the lives of lifesavers. Firefighters are dying in record numbers, not on the job but by their own hands. Clinicians and therapists, although well intentioned, do not know how to help emergency workers and I want to help them understand us, and maybe save some lives along the way.
I became a professional firefighter/paramedic at 19 years of age and proceeded to work in that field for the next 31 years. Best job I ever had, the worst job I ever had, and it spanned four decades from 1979 until I retired in 2009. I delivered nine babies over those years, helped save hundreds of lives, and fought enough fire to keep me content into my golden years.
I became a firefighter quite by accident. Right out of high school, I went to work at the largest car dealership in my hometown. Things were going along well until the day I gave my unsolicited opinion to the general manager of the store. He admired the frankness of what I had to say but not the content of my statement.
Later that same day I called my father to tell him the news of my recent separation from work and to ask if he might be aware of any job openings. As in turned out he did know someone was hiring. The chief of a small fire department on the outskirts of town was looking for a firefighter. The next day I interviewed for the position and the day after that I was a fireman.
Looking back, I was too young, inexperienced, and naive to have made that decision; I had no idea of what was to come. I had stumbled into the coolest jobs any man could have. Overnight I went from being a zero to being a hero, an American icon, a firefighter.
I quite literally grew up in fire stations; I started as a teenager, I was married and divorced twice while I was a firefighter, I had three children, became an alcoholic, and survived a suicide attempt over those years. Throughout my entire adult life I was always part of a team and had tremendous resources available to me for all my decision-making – my fellow firefighters were more than willing to help me, especially the older guys who got a vicarious thrill out of hearing about my adventures.
The belief that we as firefighters are a brotherhood and sisterhood is deeply ingrained in our psyches from the outset of our career. No one outside our culture has any grasp on what it is to be a firefighter. People can imagine, but they can only guess how they might feel if they were confronted with the realities of our job.
However, their best guesses are based on film, TV, or literature; they are just that, a guess. If you have never walked in our boots, never walked through fire, death, and disaster, then you will never get it, you will never understand how we feel about each other.
That culture is one of the biggest problems facing the fire service, the notion that being a firefighter prevents us from being normal feeling people, from having emotions, from the damage our experiences, burden us with. It has to be abandoned, or we will suffer more and more tragedies like a result of “pulling on our big boy pants.”
We must learn to care for our own with the same vigor we extend to our customers. We must protect our people from these horrors, care for each other and our families, or we will attend more funerals and us will suffer the loss of great people because of pride, toughness, and bravado. I share my personal story of alcoholism and suicide so that when another firefighter is suffering and feeling they are alone in their struggle, they know they are not alone – that at least one other firefighter has stood in their shoes and made it out of the darkness. It’s me; I have, and I am willing to help in anyway I can.
Below are links to some valuable resources for a starting point.
4-steps-to-help-a-mentally-distressed-firefighter
Firefighter Behavioral Health Alliance
Initiative 13