by California Casualty | News |
We have amazing employees at California Casualty. The Employee Spotlight is a new series aiming to highlight those talented individuals that make up our successful company culture and community. From human resource recruiters and learning and development trainers to claims adjusters, marketers, customer support specialists, partner relations, sales representatives, and beyond; each week, we’ll highlight a new team member, so you can get to know us better and see how our employees make us who we are as a company.
This edition of the Employee Spotlight will feature our Customer Service Assistant, Crystal Mabra
Crystal has been with us for 16 years now and is based in our Colorado office.
Let’s get to learn Crystal!
What made you want to work in Customer Service at California Casualty?
I started off as a Customer Care Specialist, because I love working with and helping our customers. The part-time position I am in now was created for me after my son was born.
I did not want to quit working at California Casualty, because it’s such an amazing career, but I also wanted to spend more time with my son. So, I communicated my needs to the company and my part-time position as a Customer Service Assistant was happily created.
What is your favorite part about your job?
My favorite part of my job is the diversity of tasks a day brings and gaining knowledge in different areas of the company.
I also enjoy helping people and working closely with the managers in each department.
What are your favorite activities to do outside of the office?
My favorite activities are hiking, fishing, traveling, and spending time with my husband and children.
We love to travel to Estes Park, CO for weekend getaways and we take annual trips to Alaska to go salmon fishing.
Anything else you would like the audience to know about you?
I am a native of the beautiful state of Colorado and I absolutely love it here.
I have two wonderful children, with my husband of almost 15 years, Alex- 10 and Alayna- 7.
I enjoy being creative outside of work which includes making jewelry and graphic design.
If you want to learn more about Crystal or are interested in a career at California Casualty, connect with her on LinkedIn! Or visit our careers page at https://www.calcas.com/careers
by California Casualty | News |
We have amazing employees at California Casualty. The Employee Spotlight is a new series aiming to highlight those talented individuals that make up our successful company culture and community. From human resource recruiters and learning and development trainers to claims adjusters, marketers, customer support specialists, partner relations, sales representatives, and beyond; each week, we’ll highlight a new team member, so you can get to know us better and see how our employees make us who we are as a company.
This edition of the Employee Spotlight will feature our Senior Learning Instructor, Patty Pizer.
Patty has been with us for a whopping 23 years now and is based in our Arizona office.
Let’s get to know Patty!
Where are you from?
Winter Park Florida
What made you want to be a Learning Instructor California Casualty?
I love teaching; it’s my passion and I’ve been in the Insurance Industry for the majority of my working career. So, having the opportunity to work in all facets, personal lines, commercial lines, sales, service, underwriting, and claims, I get the best of both worlds.
Over the years, I have come to know and respect the values CalCas represents. I love my job and my current capacity to help others be successful in their insurance careers!
What is your favorite part about your job?
My favorite part of being a learning instructor is getting to work with all departments and interact with individuals within many different areas of the company. Being an instructor, my primary focus is helping prepare new hires for their new careers with CalCas, but another fun part of my job is having the opportunity to work on projects and company implementations that involve both existing and new staff.
I love it when the light bulbs go on and you can see the excitement of learning in others!
Seeing employees that I have trained grow and become successful, and knowing that I had a hand in helping make that happen, is the greatest reward.
What are your favorite activities to do outside of the office?
Traveling and learning new things! Hiking, swimming, reading, shopping and Gabby Gourmet are also on the list.
My dream job would be to become a famous restaurant reviewer and then relax by going to see all of the great movie premieres!
Anything else you would like the audience to know about you?
I was born in Iowa, grew up in Florida and moved with my husband (from North Carolina) to 5 different states and 8 different homes! All in 30 plus years of marriage.
We have 2 grown daughters with 5 grandkids in 5 different states, so we’re a family that likes to move around a lot!
If you want to learn more about Patty or are interested in a career at California Casualty, connect with her on LinkedIn! Or visit our careers page at https://www.calcas.com/careers
by California Casualty | Calcas Connection |
We have amazing employees at California Casualty. The Employee Spotlight is a new series aiming to highlight those talented individuals that make up our successful company culture and community. From human resource recruiters and learning and development trainers to claims adjusters, marketers, customer support specialists, partner relations, sales representatives, and beyond; each week, we’ll highlight a new team member, so you can get to know us better and see how our employees make us who we are as a company.
This edition of the Employee Spotlight will feature our Learning Instructor, Rachel Waddell.
Rachel has been with us for 8 years now and is based in our Kansas City office.
Let’s get to learn Rachel!
Where are you from?
Lane, KS (you’ll definitely have to Google it)
What made you want to be a Learning Instructor California Casualty?
After almost 10 years in claims, I had become a go-to person for newer employees. In a field of never-ending “if this, then that” scenarios, claims can be challenging when you’re just starting out. Even the first few years in claims can be a challenge for some. I enjoy helping others gain knowledge to do their jobs properly, so becoming an instructor was just an ideal fit. Now I am able to continue helping others gain the confidence to do their jobs correctly and efficiently inside the classroom and out.
I was also given the opportunity to take on sales training, and I’m excited to use my expertise there as well.
What is your favorite part about your job?
Well just to name a few, I have an awesome manager who encourages growth and values continued development. I also work with a wonderful group of individuals who strive for excellence every day.
There is a lot of variety in the job I do. When I am not training a class I have several other projects that I give my time to. Keeping the learner in mind, we constantly look at ways to improve so we can provide the best learning experience for others. I also enjoy doing one-on-ones with individuals who might be struggling in some areas. This helps for employee growth which I feel is very important.
What are your favorite activities to do outside of the office?
I enjoy spending time with my 7-year-old son, friends, and family. Also, going to family-friendly events and vacationing with some of my favorite people. I enjoy doing small home projects. Although, that’s usually after DIY YouTube videos have convinced me I can do the work myself.
Anything else you would like the audience to know about you?
I love to dance and used to be a member of a semi-pro hip hop dance squad.
I once played in a softball tournament in Holland, representing the USA.
I grew up in a tiny town of 250 and loved it!
If you want to learn more about Rachel or are interested in a career at California Casualty, connect with her on LinkedIn! Or visit our careers page at https://www.calcas.com/careers
by California Casualty | Calcas Connection |
We have amazing employees at California Casualty. The Employee Spotlight is a new series aiming to highlight those talented individuals that make up our successful company culture and community. From human resource recruiters and learning and development trainers to claims adjusters, marketers, customer support specialists, partner relations, sales representatives, and beyond; each week, we’ll highlight a new team member, so you can get to know us better and see how our employees make us who we are as a company.
This edition of the Employee Spotlight will feature our Talent Aquisition Specialist, Kelly DeSousa.
Kelly has been with us for 3 years now and is based in our Colorado Springs office.
Let’s get to learn about Kelly!
Where are you from?
Originally Massachusetts, but I’ve been in Colorado for 27 years now and I’m absolutely loving it.
What made you want to work in Human Resources at California Casualty?
The people, the company and the groups we serve (police officers, firefighters, teachers, and nurses). I have a friend who works here and she would talk about how great of a company California Casualty is, and I thought I have to work there, and now here I am!
What is your favorite part about your job?
My work family, in the human resources department, is the best! I work with people that I truly care about and I know they care about me. We all work so well together and have since day one. They make work fun.
What are your favorite activities to do outside of the office?
Anything with adventure and travel. Hiking, biking, etc.
Anything else you would like the audience to know about you?
I have a teacup Chihuahua “Benny” that loves to bike and hike with me.
I went skydiving last year.
A really fun fact about me is I love to travel, so much so that I did a mystery vacation where I had no idea where I was going until I got to the airport and had a blast!
If you want to learn more about Kelly or are interested in a career at California Casualty, connect with her on LinkedIn! Or visit our careers page at https://www.calcas.com/careers
by California Casualty | Calcas Connection |
We have amazing employees at California Casualty. The Employee Spotlight is a new series aiming to highlight those talented individuals that make up our successful company culture and community. From human resource recruiters and learning and development trainers to claims adjusters, marketers, customer support specialists, partner relations, sales representatives, and beyond; each week, we’ll highlight a new team member, so you can get to know us better and see how our employees make us who we are as a company.
Our very first Employee Spotlight will feature our Talent Aquisition Specialist, Cal Turner.
Cal has been with us for 17 years now and is based in our Colorado Springs office.
Let’s get to learn Cal!
What made you want to work in Human Resources at California Casualty?
I wanted to work in this position because it makes such an impact on the company. Finding and selecting the right employees for all of our different positions is very challenging yet very rewarding. When you work hard with a candidate, build relationships, get them engaged in our organization and then watch them grow into their role and become a success, it is very rewarding.
What is your favorite part about your job?
I have many favorite things about my company. I am a proud employee- in staffing, you have to be. A HUGE part of your job is selling the company to candidates who have never had any contact with us what-so-ever, and you have to truly love the organization you represent. Luckily, I work for the BEST business and it is very easy for me to do.
One thing I love about my company is all the different levels of management and how there is no division within the rest of the company. Everyone from the CEO to Executives to Upper Management are all warm and approachable people. We are all on the same playing field and it becomes obvious as we get to know each other. It is great to be in a company where everyone is connected that way.
I love the people I work with and the audience we represent. All of them. These are some of the best people in the business, and I love to see all the positive attitudes and appreciative people that I interact with each and every day.
What are your favorite activities to do outside of the office?
I like to run, do yoga, watch movies and cook!
Anything else you would like the audience to know about you?
I have two awesome daughters who are also brilliant. One was passionate about becoming a lawyer and has recently passed the bar. She is now a Public Defender for the State of Colorado. She also has a heart to help those less fortunate and this has been her passion for many years.
My oldest daughter is a CPA for a respectable firm in Downtown Denver. She has grown and developed into a senior role and she is beyond successful. I am very proud of both of them. They are the best thing I have ever done in my life.
If you want to learn more about Cal or are interested in a career at California Casualty, connect with him on LinkedIn! Or visit our careers page at https://www.calcas.com/careers
