We have amazing employees at California Casualty. The Employee Spotlight is a new series aiming to highlight those talented individuals that make up our successful company culture and community. From human resource recruiters and learning and development trainers to claims adjusters, marketers, customer support specialists, partner relations, sales representatives, and beyond; each week, we’ll highlight a new team member, so you can get to know us better and see how our employees make us who we are as a company. 

This edition of the Employee Spotlight will feature our Learning Instructor, Rachel Waddell.

Rachel has been with us for 8 years now and is based in our Kansas City office.

Let’s get to learn Rachel!

Employee Spotlight


Where are you from?

Lane, KS (you’ll definitely have to Google it)


What made you want to be a Learning Instructor California Casualty?

After almost 10 years in claims, I had become a go-to person for newer employees. In a field of never-ending “if this, then that” scenarios, claims can be challenging when you’re just starting out. Even the first few years in claims can be a challenge for some. I enjoy helping others gain knowledge to do their jobs properly, so becoming an instructor was just an ideal fit. Now I am able to continue helping others gain the confidence to do their jobs correctly and efficiently inside the classroom and out.

I was also given the opportunity to take on sales training, and I’m excited to use my expertise there as well.


What is your favorite part about your job?

Well just to name a few, I have an awesome manager who encourages growth and values continued development. I also work with a wonderful group of individuals who strive for excellence every day.

There is a lot of variety in the job I do.  When I am not training a class I have several other projects that I give my time to. Keeping the learner in mind, we constantly look at ways to improve so we can provide the best learning experience for others.  I also enjoy doing one-on-ones with individuals who might be struggling in some areas. This helps for employee growth which I feel is very important.


What are your favorite activities to do outside of the office?

I enjoy spending time with my 7-year-old son, friends, and family. Also, going to family-friendly events and vacationing with some of my favorite people. I enjoy doing small home projects.  Although, that’s usually after DIY YouTube videos have convinced me I can do the work myself.


Anything else you would like the audience to know about you?

I love to dance and used to be a member of a semi-pro hip hop dance squad.

I once played in a softball tournament in Holland, representing the USA.

I grew up in a tiny town of 250 and loved it!


If you want to learn more about Rachel or are interested in a career at California Casualty, connect with her on LinkedIn! Or visit our careers page at https://www.calcas.com/careers



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