We have amazing employees at California Casualty. The Employee Spotlight is a new series aiming to highlight those talented individuals that make up our successful company culture and community. From human resource recruiters and learning and development trainers to claims adjusters, marketers, customer support specialists, partner relations, sales representatives, and beyond; each week, we’ll highlight a new team member, so you can get to know us better and see how our employees make us who we are as a company. 

This edition of the Employee Spotlight will feature our Customer Service Assistant, Crystal Mabra

Crystal has been with us for 16 years now and is based in our Colorado office.

Let’s get to learn Crystal!

Employee Spotlight: Crystal Mabra


What made you want to work in Customer Service at California Casualty?

I started off as a Customer Care Specialist, because I love working with and helping our customers. The part-time position I am in now was created for me after my son was born.

I did not want to quit working at California Casualty, because it’s such an amazing career, but I also wanted to spend more time with my son. So, I communicated my needs to the company and my part-time position as a Customer Service Assistant was happily created.


What is your favorite part about your job?

My favorite part of my job is the diversity of tasks a day brings and gaining knowledge in different areas of the company.

I also enjoy helping people and working closely with the managers in each department.


What are your favorite activities to do outside of the office?

My favorite activities are hiking, fishing, traveling, and spending time with my husband and children.

We love to travel to Estes Park, CO for weekend getaways and we take annual trips to Alaska to go salmon fishing.


Anything else you would like the audience to know about you?

I am a native of the beautiful state of Colorado and I absolutely love it here.

I have two wonderful children, with my husband of almost 15 years, Alex- 10 and Alayna- 7.

I enjoy being creative outside of work which includes making jewelry and graphic design.


If you want to learn more about Crystal or are interested in a career at California Casualty, connect with her on LinkedIn! Or visit our careers page at https://www.calcas.com/careers

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