by California Casualty | Educators, Firefighters, Nominate a Hero, Nurses |
Nominate Your Hero Here!
Congrats to Mark R – our Hero of the Month for December. You can read every finalist’s story below!
Name: Scott D.
Profession: Registered Nurse
Nominated by: Barbara S.
Described as an inspiration to all who know him, Scott is a Registered Nurse working as a home visitor with a hospice unit. Before going into nursing, Scott saved lives as a combat engineer & infantryman with the US Army, jump master, parachute trainer, rescue scuba diver and former Fire Chief. Scott also frequently volunteers to work with the homeless, buying them food and helping them find services and resources. He has also worked with the Veterans Association, attending military funerals and visiting homebound veterans. In his role as a hospice nurse, Scott often brings his beloved dogs with him on home visits. He even volunteered to adopt a veteran’s dog when the owner moved into an assisted living facility. Scott’s nominator, Barbara, describes him as ‘a true hero to his neighbors and friends’ who ‘has been there to help when no one else stepped up.’
Scott D. and his nominator, Barbara
Name: Mark R.
Profession: Firefighter & EMT
Nominated by: Jessica M., a former patient
Mark and Jessica met under the worst of circumstances. A driver crashed into a car carrying Jessica and her daughter, Kendra, on a backwoods rural road. Mark and his team responded to the scene. As responders worked on freeing Jessica from the vehicle, she remembers Mark crawling into the car beside her, assessing her medical state and updating her on Kendra’s condition. “He not only took care of me that day, he held my hand, made me human not just a patient,” remembers Jessica. Following the accident, Mark traveled to check on Jessica’s daughter after she underwent brain surgery. Even now, Mark continues to keep tabs on Kendra, responding whenever she has a medical emergency, even if he’s off-duty, and organizing fellow firefighters to help build a wheelchair ramp for her home. Seven years after their fateful meeting, the three remain close friends.
From Left to Right: Kendra, Mark, Jessica, Willy and Bill. Mark, Willy and Bill all responded to the accident.
Name: Marilyn M.
Profession: Educator
Nominated by: Kendra N.
Marilyn has dedicated more than 40 years of her life to Education. She got her start in the early 70’s, teaching deaf and blind students in one of the first programs developed specifically for these children. Marilyn then moved to a small Alaskan village to teach Special Education. For years, she traveled around Alaska evaluating and writing programs for severely handicapped children and teaching Special Education and Kindergarten. After 30 years of teaching, Marilyn retired to Oregon and began working as a Reading Teacher. Motivated by her own struggles as a young student, she has a passion for helping students learn to read and write. Her successful reading program has helped countless young students over the course of her career. Marilyn retired from teaching in 2002, but continued to pursue her passion for education by working as a teacher’s aide, reading assistant and librarian. She is still actively working and volunteering in the Oregon school system, where ‘her excellence in teaching and working with young kids has always been apparent to the kids, the parents, other staff, and administration.’
Marilyn and one of her students in Alaska in the 1980’s
Name: John B.
Profession: Firefighter & Paramedic
Nominated by: Lori B., his wife
The son of a Chief of Police and Registered Nurse, John knew he wanted to be a Fireman at age 2. John started his Firefighting career roughly 38 years ago and launched his nonprofit, Firefighters for Fun, just 8 years later. He now travels the country educating children with his fire truck and ambulance classrooms, passing out extensive resources and spreading his ‘If you can be Heard, you can be Rescued’ motto. The life-saving potential of John’s mission was proved just a few weeks ago, when a wheelchair-bound man was saved from a dangerous house fire after his neighbors were able to find and rescue him thanks to a whistle John had given the man just months earlier. John uses all his spare time, including vacations, raising money for Firefighters for Fun, even converting another old fire truck into a mobile restaurant serving up food and fire knowledge at state fairs to help raise funds.
John teaching children CPR using his HOTS (Helping Others to Survive) Ambulance Classroom
by California Casualty | Nurses |
It was almost nine o’clock on Sunday morning and Joyce DeZutti was running late. Along with her daughters Giovanna and Antoinette and her friend Andrea Skillman, Joyce had just enjoyed a weekend of pampering at the spa and was headed back to the airport. Suddenly, her limo slowed and swung out to the side, veering out of the way to drive around a car accident. Out the window, the women saw two vehicles, one looking banged up and the other flipped over completely. Joyce turned to her daughter and asked if she’d seen an ambulance at the scene. As Giovanna responded that she had not, Joyce immediately yelled, “Stop now!” to the limo driver, lunging toward the partition to get his attention.
“There was no way that limo was going by that accident,” says DeZutti. “Even if I had to go through that partition, we were stopping. There was no question. We were supposed to be there.”
A series of very fateful events brought Joyce DeZutti to that Hershey highway that morning. Joyce, a psychiatric nurse at Linden Oaks Hospital, was more than 700 miles away from where she lives and works in Naperville, Illinois. About two months earlier, she was randomly picked out of more than 6,700 entrants as the winner of the California Casualty ‘Give a Nurse a Break Getaway.’ The grand prize was a two-day trip to the Hershey Hotel and Spa in Pennsylvania, a relaxing reward and much-deserved break from the daily grind of nursing. That morning, Joyce was headed back to the airport after a weekend of pampering and relaxation. If things had gone according to plan, Joyce would have missed the accident altogether.
“We wanted to get an early start. So we were really trying to leave. But my friend Andrea does Florence Nightingale presentations and she had her full costume with her and wanted to have pictures taken before we left,” remembers DeZutti. “So we got the pictures and got delayed by quite a bit. By the time we got in the limo, we had been rushed a bit and I was a little upset.”
As it turns out, Joyce DeZutti was exactly where she needed to be at exactly the right time. First responders had yet to arrive at the scene when the limo pulled up to the accident. Joyce, who was supposed to be getting a break from nursing life, suddenly felt herself thrust right back into the action.
“I threw my purse at my older daughter and said, ‘Get my kit out.’ And I ran to the scene, hollering out ‘I’m a nurse and my friend is too,’” says Joyce. After double-checking that someone had already called 911, she ran over to the flipped car. “I could see there was a woman hanging upside-down by her seatbelt. She was awake. I talked to her and said, ‘I’m Joyce and I’m a nurse.’”
The driver, an elderly woman, told Joyce she was having trouble breathing. The car smashed in around her and glass littering the asphalt, her seatbelt and coat making it difficult to breathe. So Joyce crawled in beside her.
“I had no problem getting in to her. I was laying on the ground next to the car with my hand reaching to her. She said she couldn’t breathe, which was no surprise with the angle her head was at,” recalls Joyce. “She had a big, heavy down pink coat, so I unzipped that and pulled her clothes away from her neck and put my hand on her chest and lifted up so she could lift her chin and she could breathe. I held her like that and just talked to her, holding her hand.”
While Joyce was worried about the patient, her daughter Giovanna was standing nearby worrying about her mother. Joyce had severely injured her arms while working with the horses she uses as therapy for her patients. Surgeries over the years had left pins and plates in her arms.
“I knew she could get hurt, too,” says Giovanna. “I have no doubt that if my mom didn’t have this problem with her arm, she could do it just fine because she’s a strong lady- mentally and physically. But I was concerned about her hurting herself and her being home and being in a lot of pain.”
But the adrenaline kept Joyce’s attention away from her own pain and focused on the patient. The woman asked Joyce to call her niece and asked if anyone else was hurt. As Joyce’s daughter Giovanna called the victim’s niece, firemen arrived at the scene. Meanwhile, Skillman, who works as nurse at the VA, explained to Joyce what was unfolding around her.
“It was like a Code Blue situation. Everyone has a job. I look back at what Joyce and I ended up doing, and it was sort of the same thing,” says Skillman. “She was doing the direct care and I was scoping out of the area and letting her know what the firemen were doing.”
A firefighter took Joyce’s place supporting the woman and Joyce slipped back out of the mangled car. But she wasn’t leaving.
“I said ‘I’m going to stay until they get her out of there,’’ remembers DeZutti. “I couldn’t leave not knowing. So I stayed.”
As firefighters used the “Jaws of Life” to cut away the passenger side of the car, a man in his fifties or sixties walked up to Andrea.
“He hands me a card of phone numbers to call and I grabbed the card, thinking they must be the patient’s phone numbers. He said they were and walked away,” says Skillman.
The man was the driver’s son. At the time, no one realized he had actually been in the car at the time of the accident.
“I asked if that was his mother and he said yes and that he was in there. He told me he had a seatbelt on. And a bystander confirmed he had helped get the man out of the car,” says DeZutti. So she went back into nurse mode. “I started talking to him really gently and I told him I was a nurse and wanted to check him. I did a head-to-toe and didn’t find anything tender and everything seemed fine.”
Firefighters put both occupants of the rolled car, the woman and her son, in C-collars on backboards and loaded them into the ambulance. But not before Joyce offered her final words of comfort.
“Joyce said she wanted to talk to her now that she was out of the car,” says Skillman. “But this patient was what my husband, a fireman, calls a ‘load and go.’ You don’t stick around. You put them in the ambulance and take off.”
So Joyce seized her moment, captured in this picture…
Photo Courtesy of Giovanna DeZutti, 2012
“I went to her and told her that her son was okay and that he was going to the hospital also to be checked over,” says DeZutti. “I said we had left messages with her family of where she was going to be.”
Joyce was the perfect person to pull up to the scene. A nurse for more than 30 years, she put herself through school by teaching taught EMTs and worked in a Trauma 1 Center and ICU. But to her daughter, Giovanna, up until that day she’d just been Mom.
“I’ve never seen my mom like that. My mom is my mom. My mom’s not a nurse to me,” says Giovanna. “But it was exciting watching her do it, because I’d never seen her doing anything like that. I’d seen maybe a call or two for a patient who was out of control, but this was totally different. It was a ‘bringing her back to the Emergency Room’ type of thing. She knew exactly what to do and what she was going to do ahead of time if this wasn’t working or that wasn’t working. It all came to her so fast. I could never do that. It was amazing. I see her more of a hero, now that I’ve seen her in action.”
But for Joyce, heroic action like this is the norm. This isn’t even the first time she’s stepped in to help an accident victim. When her kids were young, Joyce stopped to help another woman who was trapped upside-down in a rolled vehicle. She once witnessed a police officer get struck by a vehicle while directing traffic. She stopped to help him, too.
This story says something about nurses. We can try to give them a ‘break’ from their jobs. But stepping in and taking action to save lives is not just a part of their jobs. It’s a part of who they are.
Here’s where we need your help. When Joyce told us her story, we told her we would help her find out what happened to the woman and her son. But without knowing even the woman’s full name, although we believe her first name might be Jane, we’ve been unable to find her and check on her. If you know anyone in Pennsylvania, please pass Joyce’s story along and help us help this hero. After all, we figure it’s the least we can do to say ‘Thank You’ to this heroic nurse, Joyce DeZutti.
Do YOU know a Nurse, Firefighter, EMT, Peace Officer, or Educator Hero? Tell us about them!
To learn more about the Give a Nurse a Break Giveaway, click here.
Pictures from the Accident, The Hershey Spa, and the women in Washington D.C.:
All photos courtesy of Andrea Skillman and Giovanna DeZutti, 2012.
by California Casualty | Safety |
Car crashes are the number one killer of children 1 to 12 years old in the United States.
As part of National Preparedness Month, today we will be talking about Car Seat Safety (it’s also National Child Passenger Safety Week!)
Just how important is making sure your child is buckled in correctly to an age and size appropriate car seat?
On average, 2 children are killed and 325 are injured in car accidents every day.* This fatality rate could be reduced by about half if the correct child safety seats were always used.**
So how can you check to make sure you are using the correct car seat in the correct way for your child?
Check out these great recommendations for car seats and boosters as well as installation and maintenance tips.
To make sure your child’s seat is the correct one installed in the correct way, you should have it inspected by a certified technician. Often, these certifications are free. You can find a location close to you by clicking here.
We also wanted to share a great tip with you that we found and shared on our Firefighter Pinterest board. It started with this photo:
In this photo, you can see the parent has attached Emergency Contact and Medical Information.
When we found this Pin, it was shared by a Firefighter/Paramedic. He commented that this kind of information is critical in the event of a car crash. In case the driver is separated from the child or otherwise unable to communicate medical information to First Responders, securing vital information to a car seat will help provide EMTs with potentially life-saving information.
While some newer car seats come with a spot for this information, many do not. Even if your child’s car seat does not have a specific spot for this info, you can secure it to the seat yourself. Simply write up the information (we recommend using bright or neon paper so it’s more noticeable) and use waterproof, clear tape to secure it to your car seat.
Here are some suggestions on what to include:
- Child’s Name
- Date of Birth
- Parent Identification and Contact Information (Names and Phone Numbers)
- Emergency Contact Information (Name and Phone Number)
- Primary Physician/Pediatrician Information
- Any known medical conditions
- Any known allergies
- Any relevant medical information
No matter how safe of a driver you are, remember that there are other drivers on the road and that accidents happen every day. Help safeguard your child’s safety by having your car seat inspected and by securing contact and medical information to your child’s car seat.
Sources:
*Based on National Highways Traffic Safety Administration c2010 Crash Data
**Based on the latest mortality data currently available from the CDC’s National Center for Health Statistics
by California Casualty | Auto Insurance Info, Safety |
Car accidents happen.
Whether it’s a fender bender or a pileup, your fault or someone else’s, they just happen.
So when we talk about preparedness during National Preparedness Month, car wrecks should be on your list of scenarios for which you are prepared and ready.
Because how you act following a car wreck won’t just affect the Insurance Claims process, it could affect the safety and security of yourself, your property and your identity.
Did you know that sharing some personal information could put you at risk for identity theft following a car accident?
Check out this information from a 2012 National Association of Insurance Commissioners survey:
- Thirty-eight percent of consumers believed they should share their driver’s license number with the other driver — one in six would even allow the other driver to photograph the license as a convenient way to exchange information.
- So what’s the risk? Many retailers accept driver’s license information to verify your identity over the phone. In fact, your license number is the most common way to confirm your identity after Social Security number and date of birth.
- Twenty-five percent of consumers surveyed said they would share their home address.
- So what’s the risk? Actually, your home address gives identity thieves the physical location of your mail or garbage, the first place criminals often look for personal financial information. And, now a stranger knows where you live, possibly putting your personal safety at risk.
- Twenty-nine percent of survey respondents believed they are required to share personal phone numbers. In fact, sharing your phone number is rarely necessary.
To help you take some of the guesswork out of what to share and what to safeguard following an accident, the National Association of Insurance Commissioners released an app for Smartphones called The WreckCheck App.
- It’s free of charge!
- Works for iPhones and Android phones
- Outlines what to do following an accident
- Walks you through process of creating accident reports
- Tells you which pictures to take
- Helps document damage
- Assists in attaining and sharing only necessary information
- Allows you to email completed reports to yourself or Us (your insurance company!)
For more information on how to download or use the WreckCheck App, click here.
