Each year the California Casualty Partner Relations Department recognizes employees for their commitment and dedication to serving our group partners by developing and nurturing relationships and creating leader advocates. In a year of so much uncertainty, the efforts of these individuals shined as they adapted to a virtual environment. Nominated by their fellow managers or their peers, the 2020 Partner Relations Advocate Award recipients were Angela Morgan (WA), Bonnie Harber (NJ), Brandon Watson (TX), Inez Morales (CA), Justine Sallee (IL), Michelle Hawkins (WA), Norma Alfaro (CA) and Stephanie Whitmore (CA). Read on to learn more about each award recipient and why they were nominated.
With nearly six years of experience, Bonnie Harber has become a permanent fixture at events throughout her territory in New Jersey and is well respected by association staff, leadership, fellow business partners, and her colleagues. Her dynamic personality, teamwork, and dedication have generated exceptional production results and strong relationships internally and externally.
Michelle Hawkins’s manager noted that she is simply the best. She completely understands advocacy and how leveraging her relationships publicly affects her field access, retention, business growth, and overall marketing plan. It’s all intertwined and she knows exactly what she is doing.
Stephanie Whitmore moved at the start of the pandemic from Iowa to California. She used her tenacity and creativity to introduce herself to group leaders in her new territory while she continued to be present virtually in her previous territory of Iowa and Nebraska. It was written of her, “The great thing is about her tenacity and creativity, is that she does not keep it to herself. She constantly shares what she is doing with her teammates and department”.
Countless hours were dedicated by Norma Alfaro to ensure her fellow California field team members staff and our partner, the California Teachers Association, had all they needed to make it through 2020 successfully. Norma was nominated from two different Partner Relations employees, with one noting, “With every challenge comes an opportunity to adapt, persevere and demonstrate one’s inner strengths. In 2020, Norma proved that she could not only weather the storm but thrive.”
Inez Morales’s sense of responsibility towards her customers and her groups is amazing. Although she works with all our group partners in California, Inez was specifically nominated for her work as a PORAC Back-Up Account Manager. Inez has a gift with relationships that have helped her to keep doors open to new opportunities and the ability to quickly address policyholder and group concerns.
Brandon was nominated for his attitude of service and advocacy as a representative in Texas, New Mexico, and Arizona. Since he started with California Casualty in 2011 he has exhibited great advocate qualities. He cares for the members of the associations we serve and it is welcomed, respected, and appreciated by the leaders and members of these associations.
As one of our field representatives in Illinois since 2012, Justine Sallee’s, ability to develop and maintain relationships has served her well. She recognizes the value of service and care for the leadership and members of our partner associations. This has enabled her to leverage these relationships to gain access, maintain visibility and generate policyholder growth in her territory. She is a well-rounded field marketing manager and is liked and respected by her association leadership and members.
To round out the 2020 Partner Relations Advocate Award recipient is Angela Morgan. Angela has embraced and led the way in building sustainable business practices to market throughout her territory. She is consistent and relentlessly couples short-term and long-term wins throughout her day. She understands the need for the immediate while teeing up future relationships and opportunities to leverage.
Congratulations to all the recipients!
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