The recent passing of Heather Schafer, National Volunteer Fire Council CEO, has left a huge wake of emotions for those individuals and organizations that she touched and worked with within the fire service. California Casualty would like to recognize Heather’s life contributions to the fire service along with sending our thoughts and prayers to her family and those affiliated with the NVFC during this very sad moment in time.

in remembranceHeather was committed to her leadership role and progression of training, education, benefits, and safety for all those who chose to serve as a volunteer firefighter or EMS provider in their communities. Her visionary leadership was seen by the NVFC board of 90+ members through building an organization that reflects and supports the needs of over 750,000 volunteer firefighters and EMS providers across the US. The NVFC Programs offered under Heather’s leadership illustrate caring, compassion, and support of those giving selflessly in the fire and emergency services.

In 2007, Heather submitted a grant for the National Junior Firefighter Program for the California Casualty Group Grant Contributions Committee to consider. Her grant proposal showed the need to inspire young people in our communities to get involved with the fire service and become future leaders. The Jr. Firefighter Program was a natural fit for the educational grants that California Casually provides across our group affinity partners. Her actions set the course for Heather to be asked to serve on the California Casualty Group Advisory Board in 2011.

Heather has served on the CCG Advisory Board for almost exactly 10 years and served the last 3 years as the Chair of the CARES Grant Contributions Committee. She’s been an influential figure in helping other organizations obtain desperately needed education grants. Jon Hamm, California Casualty Advisory Board member recently said: 

“I have had the great pleasure of working with Heather on the Cal Casualty Advisory Board and the CARES Committee. Heather was made to serve on the CARES Committee because she is wired for kind acts. I have said that if our board had categories Heather would hands-down win the category of nicest board member. And to have that attitude made anyone who came in contact with her feel genuinely welcomed and cared for. The world could use more Heathers!” 

California Casualty would like to express its gratitude and appreciation to Heather’s family and the NVFC for the 10 years of dedicated service to the California Casualty Group Advisory Board.

“Heather was a dear friend, mentor, and collaborator to so many people. It’s been my privilege to learn and watch her steadfast guidance of the NVFC. She was a true group partner bringing many new benefits and services to the families of firefighters and EMTs. She was the facilitator of bringing California Casualty’s Auto and Home program to life for NVFC members. Her life will be remembered by so many in so many different ways. A forever heartfelt thank you to Heather for sharing her life with us.”– Roxanne Dean, Vice President Account Relations


This article is furnished by California Casualty, providing auto and home insurance to educators, law enforcement officers, firefighters, and nurses. Get a quote at 1.866.704.8614 or

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