by California Casualty | Nominate a Hero |

Lillian Maldonado French, as an educator and superintendent of Mountain View School District, has worked hard to make sure each student is making academic progress. She has integrated ways to provide resources for students, families, and staff in order for students to have what it takes to obtain academic goals.
While the school is in a low economic area, with help from Lillian, students are now getting many opportunities that higher economic area students are exposed to in other cities. Lillian is helping students find connections to systems for success through gateways to culture, academic exposure, university connections, funding for post-secondary education, rigorous academics and appropriate interventions to avoid gaps in learning achievement.
She believes in strong expectations when it comes to education to make the best positive learning environment for everyone. Lillian has helped increase parent involvement in the decision-making process of the schools. She listens to students, parents, and staff’s needs and concerns. Colleagues say Lillian has a true commitment to excellence for all students through not only her talk, but her walk by being involved in the community and focused on her students.
by California Casualty | Nominate a Hero |

Emily has a strong passion for teaching, like most educators. One of the things that set her apart from the rest is the importance she promotes of community service. As a first year teacher, she took on the responsibility of creating meaningful service opportunities for the entire freshman, meeting on a weekly basis.
Emily has already taken a leadership role with her department and volunteers to facilitate collaboration in with a team of teachers older than her. She has a passion for all students, gifted, learning disabled, and English language learners.
by California Casualty | Firefighters, Health, Peace Officers |
As the first people on the scene during accidents, emergencies, and crimes, first responders are susceptible to experiencing strong emotional and physical reactions to stress. From sadness and fear to anxiety and anger, stressful emotions experienced on the clock are easily taken home at the end of your shift. Without an ongoing commitment to living a healthy, stress-reducing lifestyle, debilitating disorders, like chronic depression and PTSD, can emerge. Whether you’re an EMT, firefighter or police officer it’s important to take proactive measures to protect yourself from the destruction stress can cause.
Stress Management Isn’t Just Important – It’s Urgent!
The combination of mental and physical effects of stress can become unbearable, particularly for first responders who need to remain focused and clear-headed at work. Compared to other professionals, first responders are often last to seek help for work-related stress. According to the International Journal of Emergency Mental Health, first responders experience extreme discrimination from peers, including derogatory remarks, labelling, and loss of social status, when attempting to seek help. To effectively manage stress as a first responder, the first step is to learn about the two basic forms of stress you are likely to experience: stress during an incident and stress after an incident
Underestimating the duration of stress and its effects on mental and physical health is one of the biggest mistakes made by emergency personnel. Before you can begin to manage stress, it’s necessary to understand what stress looks like during and after a traumatic event. Emergency medical professionals, firefighters and police officers experience the following:
- Stress during an incident. Between denial, sorrow, fear, and numbness, many feelings can overwhelm you during an incident. Increased irritability, inability to concentrate, and irrational thoughts, are psychological signs of stress taking hold. Physically, stress may induce rapid heart rate, nausea, and shortness of breath.
- Stress after an incident. After experiencing a traumatic event, many first responders report an inability to sleep well, recurring nightmares, distractibility, and an inability to regulate emotions. Family conflicts, isolation, and chronic mental or physical disorders can occur as a result of unmanaged stress.
Learning to recognize the symptoms and consequences of stress is the first step in stress management. The next step is to learn to reduce stress.
8 Tips to Help First Responders Reduce Stress

Both on and off the job, you have the power of choice. Choose to stay at the top of your game by engaging in these 8 stress-reducing activities:
- Take time off when needed. Regardless of their role, first responders are an exceptional group of individuals committed to helping others and preserving safety. This dedication, while admirable, can quickly lead to a feeling of being overworked and highly stressed. After a particularly traumatic incident on the job, take time off to regroup and reinvest in yourself.
- Find a hobby. Essential for personal development, hobbies are a safe, healthy, and fun way to shift focus away from stressors and toward relaxation. From gardening or playing cards to painting or joining a club, participating in activities outside the workplace adds balance and serenity to your life.
- Exercise regularly. Keep up with the physical demands of your profession while maintaining a healthy weight by exercising regularly. Research indicates that exercise increases the body’s level of endorphins, resulting in improved mood, decreased irritability, and an enhanced ability to concentrate. Choose a fun fitness routine, like boxing or group classes, to remain motivated to exercise.
- Eat healthy foods. Expecting an uninterrupted lunch break as a first responder may seem farfetched, but that isn’t an excuse to load up on carbs, fat, sugar, and salt. In addition to negatively affecting your overall health, consuming unhealthy, processed, or fast foods can lead to increased irritability, low energy, and poor concentration. Instead, drink plenty of water and eat balanced meals that include whole grains, lean protein, and vegetables.
- Practice meditation or yoga. To battle the effects of stress, engage in meditation or stress-relieving exercises, like yoga. By combining stretches, breathing exercises, and bodily poses, yoga helps relieve anxiety, depression, and stress. Meditation alone is shown to help alleviate feelings of anxiety and depression, as well as reduce pain. According to the National Center for Complementary and Alternative Medicine, meditation is a technique used by nearly 10% of adults in the U.S.
- Start a journal. Communicating your thoughts and feelings is crucial to overcoming the experience of trauma. Even if you’re not ready to speak with a counselor, keeping a journal about your experiences allows self-expression without threat of discrimination. Simply writing to yourself will not only help get certain events off your mind, but will also enhance your communication skills.
- Seek counseling. Individual counseling can work wonders for first responders, even if they have not recently experienced trauma. By actively participating in counseling, emergency professionals receive a source of ongoing emotional support while working to manage stress. Working with a therapist to establish and maintain a healthy lifestyle increases your ability to appropriately cope with stress.
- Attend a support group. Participation in social events in a supportive setting is crucial for first responders, as it helps form bonds between those recovering from work-related trauma. Meeting with others who have experienced similar events is both an affirming and reassuring activity. After joining support groups, first responders are able to expand their social networks, focus on healthy relationships, and overcome work-related trauma.
Taking one or more of the above steps will help relieve stress now and in the future. With first responders considered high risk for PTSD and depression, investing in your physical and mental health now is important for ensuring you have an enjoyable future.
The biggest obstacle to getting help is feeling confident when asking for help that the help is confidential. Here is a list of resources. Some are specific to Fire/EMS; some are specific to Law Enforcement. All are resources for confidential help.
American Foundation for Suicide Prevention – Resource for understanding warning signs of suicide and how to get help for yourself or someone else.
Centers for Disease Control and Prevention – Resources for individuals affected by a disaster – including first responders.
National Center for PTSD – Good resource for anyone who has experienced trauma.
National Institute of Mental Health – Good resource for a wide variety of mental health information.
National Suicide Prevention Lifeline – This is a hotline for anyone in crisis or to get help form someone in crisis. You do not need to be suicidal to call this line. They are there to listen and provide resources without judging. Afraid to call? Use the chat function from a computer or mobile device. Either way, you can remain anonymous!
Sites Specific to Fire/EMS:
All Hands Working – Organization dedicated to providing help to firefighters on and off duty.
Firefighter Behavioral Health Alliance – Non-profit organization developed to help educate firefighters and EMS about mental health on the job.
Helping Heroes – List of behavioral health resources specific to firefighters from National Fallen Firefighters Foundation.
Share the Load Support Program for Fire and EMS – Focusing on the mental well-being of firefighters and EMS.
Sites Specific to Law Enforcement:
Badge of Life – Site is specific to law enforcement and suicide prevention.
CopsAlive.com – Information, strategies and tools to help cops plan for happy, healthy and successful careers, relationships and lives.
Tears of a Cop – Site dedicated to stopping officer suicide and providing resources for PTSD.
Asking for help is the hardest thing to do! Sometimes even “heroes” need help. Please reach out if you or someone you know is struggling.
This article is furnished by California Casualty, providing auto and home insurance to educators, law enforcement officers, firefighters and nurses. Get a quote at 1.800.800.9410 or www.calcas.com.
by California Casualty | Homeowners Insurance Info |

You and your home have ridden out one of the coldest nights of the year; the weather is warming when suddenly you hear water running inside a room. It’s a burst pipe, which can lead to substantial damage in your home.
How much damage can a broken pipe cause? The Federal Emergency Management Agency estimates that just two inches of water can cause more than $10,000 for repairs and replacement of flooded items. Six inches of water can add up to more than $30,000.
While frozen pipes are most common in northern and mountainous areas of the country, they can occur anywhere when a major polar front hits. Homes from California to Florida have suffered water damage from broken pipes after spells of severe cold.
So before the thermometer plunges, here are things the American Red Cross advises you do to prevent pipes from freezing:
- Disconnect outside hoses from faucets
- Insulate water pipes, especially along exterior walls and unheated areas
- Add insulation to walls and attics where pipes may run
Once the sub-zero weather hits you should:
- Let faucets drip to prevent freezing
- Keep the thermostat above 55 degrees
- Make sure garage doors are closed
- Open kitchen and bathroom cabinets to allow warm air to circulate around plumbing
So you’ve prepared and kept as much heat as possible going to cold areas, but the cold air still froze a pipe; what now? Stay calm but act as quickly as possible to:
- Locate where the pipe is frozen
- Open the nearest faucet to relieve pressure when the ice thaws
- Slowly warm the pipe with a heating pad, hair dryer, space heater or wrapping it with hot towels – never use a blow torch or open flame
If the pipe has cracked or broken, immediately turn off water at the main water valve and call a plumber. Shutting off the water will prevent further damage.
Once a pipe freezes, odds are it will happen again. Here are some tips to prevent it in the future:
- Hire a plumber to relocate to a warmer area
- Add more insulation in walls, attics and crawl spaces
- Wrap the pipe with electric heat tape, when temperatures drop, plug it in
Remember, if a burst pipe sends water into your home, contact a California Casualty Claims advisor as soon as possible; we can help get you started on the clean-up.
And before the next cold front hits, call a California Casualty advisor for a free auto or home insurance policy comparison and review to make sure you are protected against winter’s fury, 1.800.800.9410.
Sources for this article:
https://home.costhelper.com/water-leak.html
https://www.floodsmart.gov/floodsmart/pages/flooding_flood_risks/the_cost_of_flooding.jsp
https://www.redcross.org/prepare/disaster/winter-storm/preventing-thawing-frozen-pipes
This article is furnished by California Casualty, providing auto and home insurance to teachers, law enforcement officers, firefighters and nurses. Get a quote at 1.800.800.9410 or www.calcas.com.