We have amazing employees at California Casualty. The Employee Spotlight is a new series aiming to highlight those talented individuals that make up our successful company culture and community. From human resource recruiters and learning and development trainers to claims adjusters, marketers, customer support specialists, partner relations, sales representatives, and beyond; each week, we’ll highlight a new team member, so you can get to know us better and see how our employees make us who we are as a company.
This edition of the Employee Spotlight will feature Senior Field Marketing Manager, Charlene Rowens.
Charlene has been with us for almost 8 years (her anniversary is next week!) and works remotely for our Partner Relations team.
Let’s get to know Charlene!
What made you want to work as a Field Marketing Manager for California Casualty?
I have an insurance career background, so for me, it was like coming home.
I was also impressed that CalCas worked with American Heroes: educators, law enforcement, firefighters, and nurses. That definitely appealed to me so I applied right away.
What is your favorite part about your job?
I love helping American Heroes save money and use exclusive benefits that are solely for them (auto and home insurance). Our groups work so hard every day to educate our future, keep us safe and healthy, they deserve to be treated special.
I also like that no day is the same. Before Covid, I was somewhere different every day. I could be working in a teacher’s lounge, police briefing, fire station, or a conference. My territory includes Riverside, Pomona, Corona, Norco, San Bernardino, and the high desert as far as Bartow. So, I am usually a road warrior, but that’s fine by me. I love to network and talk about California Casualty Benefits. We really take care of our policyholders.
What have you learned in your position at California Casualty?
Time management; to make sure I give our affinity groups equal attention because it is part of their member benefits and I want to give all an opportunity to use their member benefits.
What are your favorite activities to do outside of the office?
I enjoy the beach, walking, traveling, reading self-help books, and enjoying time with my family!
Anything else you would like the audience to know about you?
I am from the same place as Michael Jackson, Denise Williams, Ernest Lee Thomas, Fred Williamson, Glenn Robinson, Frank Borman, and others I may be forgetting. That city is Gary, Indiana!
I married my college sweetheart! We just celebrated our Silver anniversary and have known each other for 30 years. I have a son 22-years-old just graduated from DePaul University, a double major in Finance and Economics, and a son Senior in high school.
If you want to learn more about Charlene or are interested in a career at California Casualty, connect with her on LinkedIn! Or visit our careers page at https://www.calcas.com/careers