1) You’re looking for more than just a job.
For many companies, customer service is just a necessary expense. At California Casualty, it’s the very core of what makes us an exceptional company. It’s not just a job here – it’s a career. We back it up with educational and growth opportunities, benefits, and compensation that retains the best customer service reps in the industry.
2) You enjoy being challenged.
Customer service at California Casualty is vital to our ongoing success. You’ll be asked to counsel our customers on coverages, drive additional sales, and occasionally deal with some difficult situations. This job doesn’t get boring, and you’ll see the impact you make on the company every single day.
3) You want to be a part of something important.
We are a 100-year-old company with a very specific mission. We protect those who make our communities better. We take our responsibility to our customers very seriously. So seriously, in fact, we developed a Code to govern our actions. Each interaction you have with one of our customers can have a profound effect on their lives.
4) You live to serve others.
Our customers, Educators, Firefighters, Peace Officers, and Nurses, have dedicated their lives to serving others. It’s our job to serve them. If you enjoy helping truly great people, you’ll fit right in here.
If you think you fit the bill – visit our careers page to see current openings. It’s time to pursue a rewarding and fulfilling career in customer service!